Lift Truck Service Technician III

Ring Power • Orlando, FL

6d • Onsite

About The Position

This role involves working under the guidance of a qualified technician in the disassembly, repair, re-assembly, and testing of components. The technician will repair or replace defective parts on machinery/equipment, ensuring maximum parts are reused to control repair costs. Responsibilities include preparing parts requisitions, time cards, and service reports, demonstrating the use of dealer computer systems for work orders, and maintaining a required set of tools. The position requires working in a neat, orderly, and safe manner, caring for and maintaining company machines/equipment, and performing other assigned duties.

Requirements

• Formal Education: High School diploma or GED
• Experience: 1-2 years
• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
• Must have completed standards outlined in the personnel achievement guideline or have been determined to meet the same qualification by the lead person based on division location.
• Job requirements occasionally change requiring re-training to stay current every 3-5 years.
• Job requires basic problem solving ability using established examples / guidance.
• Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
• Job is closely monitored and allows for no significant discretion or independence in scheduling or methods of completing assigned work.

Nice To Haves

• Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources.
• Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace.
• Refer to job specific training requirements for the job identified in the LMS.
• Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood.
• Uses feedback to verify effective and accurate communication has occurred.
• Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication.
• Avoids surprises.
• Takes appropriate action to resolve issues without requiring direction.
• Seeks out others involved in a situation to learn their perspectives.
• Makes difficult decisions in a timely manner.
• Is willing to make decisions in difficult or ambiguous situations, when time is critical.
• Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
• Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition.
• Approaches challenging tasks with a "can-do" attitude.
• Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
• Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others.
• Understands personal goals, strengths, weaknesses and motivating forces in one's life.
• Has an awareness of one's most important personal beliefs and values.
• Accepts personal weaknesses and works to improve these areas.
• Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas.
• Obtains developmental opportunities proactively.
• Actively seeks and embraces growth opportunities.
• Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness.
• Helps individuals and groups manage the anxiety associated with significant change.
• Establishes processes to manage the orderly implementation of change.
• Demonstrates concern for satisfying external and/or internal customers.
• Responsive, quickly and effectively addresses customer concerns or problems.
• Assures customers he/she is willing to work with them to meet their needs.
• Presents a cheerful, positive manner with customers.
• Adapts to changing business needs, conditions, and work responsibilities.
• Adapts approach, goals, and methods to achieve solutions and results in dynamic situations.
• Recovers quickly from setbacks, and finds alternative ways to reach goals or targets.
• Open to different and new ways of doing things; willing to modify one's preferred way of doing things.

Responsibilities

• Works under the guidance of a qualified shop or field service technician in the disassembly, repair, re-assembly and test of components.
• Repairs or replaces defective parts on machinery/equipment.
• Disassembles components and properly clean parts.
• Inspects components to ensure maximum parts are being reused to control repair costs.
• Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor.
• Ensures that parts requisitions, time cards, or service reports are legible and accurate with sufficient detail for service accounting needs.
• Demonstrates utilization of dealer computer systems for work orders and other documentation.
• Maintains a minimum set of tools required for job performance.
• Works in a neat, orderly, and safe manner while caring for and maintaining company machines/equipment.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED