Lift Operator - Giants Ridge

Guest Services•Biwabik, MN

10h•$17•Onsite

About The Position

Operates and assists passengers in the safe loading and unloading of Chairlifts, Conveyors and Tows. Provides excellent customer service through interaction with all lift passengers. ESSENTIAL FUNCTIONS Monitors guests use of lifts, including checking tickets and denying use of the lifts. Maintain lift loading / unloading areas, ramps, lift entrances and mazes in such a manner as to ease the guests use of the lift. Provide a welcoming environment for all staff and guests. Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols. Follow all established opening, on-shift and closing policies and procedures. Conduct and legibly document daily inspections of lifts, tows and conveyors. Effectively communicate problems to Supervisors and/or lift maintenance personnel. Instruct participants in the proper use of Giants Ridge facilities, equipment and activity offerings. Assists in the evacuation of a disabled lift. Performs other duties as assigned. Be part of one of the most important roles in our winter operations – getting guests safely and efficiently up the mountain so they can enjoy the slopes! Giants Ridge, managed by Guest Services, Inc., is hiring both full-time and part-time Lift Operators for the 2025-2026 winter season. Lift Operators are the heart of the ski hill experience. They help keep the lifts running smoothly, assist guests as they load and unload, and make sure everyone enjoys their day on the mountain. It’s a role that combines steady responsibility with the fun energy of a winter resort – some moments are fast-paced, others calm and quiet, but every day comes with great views and great people. We’re looking for team members who are reliable, energetic, and outgoing – people who can provide friendly, helpful service in all types of winter weather. This is a seasonal position, with excellent opportunities to transfer into summer roles at Giants Ridge for year-round employment. Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more. Spring and fall seasons are the perfect transitions to the next season of outdoor adventure. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Requirements

Must be at least 18 years of age.
Must have a strong work ethic and be dependable.
Ability to understand verbal and written instructions effectively.
Must have strong customer service and communication skills.
Must be able to work outdoors in variable, adverse weather conditions for extended periods.
Ability to lift 50 pounds, shovel, rake and engage in repetitive pushing and pulling motions.
Must have the ability to stand for the entire duration of shift.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
Physical presence at the job site is essential to perform job duties.
Flexible availability, including some evenings, weekends and holidays

Responsibilities

Monitors guests use of lifts, including checking tickets and denying use of the lifts.
Maintain lift loading / unloading areas, ramps, lift entrances and mazes in such a manner as to ease the guests use of the lift.
Provide a welcoming environment for all staff and guests.
Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols.
Follow all established opening, on-shift and closing policies and procedures.
Conduct and legibly document daily inspections of lifts, tows and conveyors.
Effectively communicate problems to Supervisors and/or lift maintenance personnel.
Instruct participants in the proper use of Giants Ridge facilities, equipment and activity offerings.
Assists in the evacuation of a disabled lift.
Performs other duties as assigned.

Benefits

Mountain Perks – Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long!
Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
Work with Friends – Join a fun, supportive team where every day feels like an adventure.
Flexible Scheduling – We offer flexible schedules to fit your lifestyle, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
And More! – Additional perks and surprises that make Giants Ridge a great place to work!

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