Lift Operations Supervisor

Arapahoe Basin Ski Area • Dillon, CO

6d • Onsite

About The Position

Seasonal Arapahoe Basin is a small ski area 60 miles west of Denver that offers big-mountain challenges and life-changing experiences for our employees and guests alike. Whether you’re here for a season or a lifetime, A-Basin is a place where dedicated and hard-working employees have a chance to shine! We are not your typical big-box resort, and that’s what makes the vibe here so awesome – we know you by name. The number-one reason our employees continue to work here is their incredible coworkers. Apply now to be part of The Legend!

POSITION SUMMARY: Arapahoe Basin Lift Operators enjoy working with guests and aim to provide exceptional customer service every day. We are passionate about skiing and snowboarding, and sharing that passion with our guests. One thing is for sure: we work hard and we play hard. As the Lift Operations Supervisor, you are responsible for training Leads and Lift Operators to ensure departmental policies are being upheld. This position ensures that Lift Operators throughout the department are performing their job duties safely and efficiently on a daily basis. Make skiing and snowboarding part of your daily job! If you are passionate about having a great time outdoors in one of the most beautiful places on earth, A-Basin is the place for you.

Requirements

• 1 year/season working as an A-Basin Lift Ops Lead or similar role.
• Complete all departmental safety trainings and snowblower training.
• Complete all drive terminal training checklists.
• Strong leadership and problem-solving skills.
• Swing and bump chairs on all A-Basin lifts requiring this technique.
• Safely operate a Snowmobile.
• Demonstrates interpersonal and guest service skills
• Ability to speak, read, and write in English
• Must provide own ski/snowboard equipment, under layers, gloves—the company does have discounts on some brands of gear
• Must be available weekends, holidays, and some evenings
• Must be able to stay focused on the lift and our guests without unnecessary distractions such as the use of cell phones
• Ability to pass a Motor Vehicle Record check - preferred
• Ability to withstand high-altitude conditions at all times
• Ability to stand and walk throughout the shift
• Ability to ski or snowboard at an intermediate level or higher
• Ability to use a full range of body motion: bend, twist, kneel, pull, push, and lift up to 50 lbs.
• Ability to ascend and descend ladders
• Ability to visually and audibly inspect for irregularities in machinery

Nice To Haves

• Ability to pass a Motor Vehicle Record check

Responsibilities

• Act as Manager or Asst. Manager in their absence
• Assist Lift Operations management with scheduling, payroll, coaching, disciplinary actions, and other essential administrative functions
• Facilitate on-mountain training of Lift Operators; maintain the Lift Terminal Specific Training documents
• Be responsible for Lead training and documentation
• Work closely with the Risk Management Team in regards to the Safety Plan and Fit for Snow Program
• Aid with Morning Meetings; address the following topics: paychecks, TCA sheets, safety topics, Guest Service topics, etc.
• Assist with 30-day and 60-day reviews of Lift Operators
• Be in charge of daily grooming e-mails; delegate related duties before, during, and after lift operating hours
• Coordinate staffing levels with regards to business volumes
• Help with fraudulent lift passes, lift incidents, and guest complaints
• Assume the duties of the Lift Operations Lead and Operator when necessary
• Train and encourage employees to actively participate in sustainability initiatives and support them in maintaining sustainable practices
• Perform other duties as assigned

Benefits

• Free season pass to Arapahoe Basin and all Alterra Resorts
• Discounted friends & family tickets
• Discounted Ikon Pass for all eligible employees
• Medical, dental, vision, life, paid parental leave, and more for eligible employees
• 401(k) plan with generous company match
• Ski Area discounts for Rentals, Retail, Silverthorne Rec. Center, and our food and beverage outlets
• Discounted equipment rentals, pro-deals, and more
• Financial assistance and mental health resources through TELUS

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED