Lift Attendant
About The Position
Lift Operations staff are responsible for the safe and efficient operation of assigned chair lifts. This includes assisting guests during loading and unloading, maintaining clean and orderly workstations, conducting snow removal, and monitoring environmental and mechanical conditions. This position plays a key role in guest experience and safety, requiring strong communication skills, situational awareness, and attention to detail. Successful candidates are approachable, safety-minded, and thrive in outdoor, team-oriented environments. All responsibilities must be performed in accordance with company policies and applicable laws.
Requirements
- Ability to maintain accurate logs and legible handwriting.
- Must be approachable and able to handle guest concerns or problems calmly and effectively.
- A strong, respectful, and team-oriented mindset is essential for success.
- Ability to maintain clean work areas and follow through on assigned duties.
- Capable of resolving a variety of challenges with minimal standard procedures.
- Ability to understand and follow verbal, written, diagrammatic, or scheduled instructions.
- Honesty, common sense, reliability, and respect are essential in daily responsibilities.
- High school diploma, G.E.D., or equivalent combination of education and experience preferred.
- Must be able to stand and walk for extended periods.
- Must be able to regularly climb, stoop, kneel.
- Must be able to use hands to operate equipment and assist guests.
- Must be capable of lifting, pushing, or pulling snow and lift equipment.
- Requires clear vision.
- Requires effective hearing.
- Requires the physical stamina to work outdoors in varying weather conditions, including snow, wind, and extreme cold.
- Ability to communicate clearly and respond quickly to dynamic situations is essential.
- Must be able to read reports and use computer.
- Must be able to hear well enough to communicate with coworkers.
- Must be able to lift a minimum of 50 pounds.
- Must be able to write, type and use phone system.
Responsibilities
- Operate assigned chair lift safely and efficiently.
- Ensure the safety of all guests and employees while loading, riding, and unloading lifts.
- Help guests and employees load lifts properly and comfortably.
- Maintain ramps, signs, mazes, and lift stations in a safe, clean, and organized condition.
- Maintain an operational log book as required by ANSI-B77 4.3.5.1.
- Keep lift stations clean and orderly throughout the day.
- Monitor weather and mechanical conditions and notify maintenance of unusual observations.
- Attend and participate in required Lift Attendant training sessions.
- Cooperate with other departments in a helpful and professional manner.
- Assist in training other Lift Attendants.
- Shovel and clear snow from lift loading and unloading areas, including chair seats.
- Assist ticket scanner with greeting and scanning guests, verifying skier counts, and promoting proper lift use.
- Understand and respond appropriately to scanning issues, hot passes, and emergency contact protocols.
- Provide clear instructions and ensure guest understanding of lift safety procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
