2026/2027 Lift Attendant

Jiminy Peak Mountain Resort•Hancock, MA

22h•Onsite

About The Position

Be part of the team that keeps the mountain moving! Our Lift Operators are responsible for the safe and efficient operation of our nine chair lifts while delivering friendly, helpful service to every guest. This role is essential to both guest safety and the overall skiing and riding experience at Jiminy Peak.

Requirements

Must be at least 18 years old
Available to work weekends and holidays
Ability to stand for extended periods in varying weather conditions
Strong communication skills and a guest-first attitude
Punctual, safety-conscious, and able to work well with a variety of people
Must be able to deliver excellent customer service in all guest interactions
This is a non-tobacco use position in accordance with Company Policy No. 3.4. Employees may not use tobacco products while on duty or while on break in lift areas.

Nice To Haves

Enjoy working outdoors
Engaging with people
Being part of a fast-paced team

Responsibilities

Greet and assist guests with a friendly, professional approach
Check tickets and provide general resort information
Ensure safe guest loading and unloading procedures on all lifts
Direct guests into proper positions for boarding lifts
Verify safety straps are used and intervene if unsafe behavior is observed
Understand mechanical operations of lifts and communicate issues promptly
Maintain unloading ramps, ensuring proper snow depth and grooming
Manage lift corrals and perform related duties as directed by supervisors
Operate Yuma Tablets and Hand-Held scanners to manage RFID gate access
Demonstrate full knowledge of all ticket types and enforce Fraudulent Pass Procedures
Communicate effectively with Ticketing staff to support smooth operations
Accurately complete all required shift paperwork