Lifestyles and Communications Assistant
About The Position
The Lifestyles Assistant supports lifestyle programming and resident engagement in residential communities, helping create an inclusive environment that fosters community connection and resident satisfaction. The role collaborates with property management, vendors, clubs, activity groups, and volunteers to coordinate events and communications and ensure lifestyle activities run smoothly. By responding to resident needs and feedback, the assistant contributes to resident retention, the community’s reputation, and an atmosphere aligned with its brand and values. The position plans, markets, coordinates, and evaluates community activities and events; provides customer service and support to residents and charter clubs; manages event budgets, costs, and inventory; and coordinates vendors. It includes support for annual and ongoing community events. The role requires organizational, communication, problem-solving, technical, and interpersonal skills, along with the ability to work flexible hours, including evenings and weekends, to support events.
Requirements
- High school diploma or equivalent.
- Previous experience in customer service, hospitality, event coordination, or community engagement.
- Strong communication and interpersonal skills, including the ability to interact effectively with diverse populations.
- Basic proficiency with Microsoft Office Suite and familiarity with social media platforms.
- Ability to work flexible hours, including evenings and weekends, to support community events.
- Ability to sit, stand, and walk for extended periods; move throughout the community; and occasionally lift, carry, push, or pull materials weighing up to 25 pounds.
- Ability to bend, stoop, kneel, crouch, reach, and climb stairs as needed for event setup and breakdown.
- Ability to work indoors and outdoors in varying weather conditions.
Nice To Haves
- Associate degree or higher.
- Experience in residential property management or the real estate industry.
- Certification or coursework in event planning, community management, or a related field.
- Knowledge of budgeting and financial tracking for event management.
- Proficiency with property management software or customer relationship management (CRM) tools.
- Bilingual abilities or additional language skills.
Responsibilities
- Plan and organize activities, social events, festivals, educational classes, and other programs to encourage resident participation and community satisfaction.
- Market and communicate activities, classes, and events promptly through available communication channels.
- Continually assess activities, classes, events, and programs to measure community involvement and satisfaction.
- Provide customer service, encourage resident input, and assist charter clubs and CPAC in following applicable policies, rules, and governing documents.
- Coordinate with clubs, activity groups, and other HOA activities to minimize scheduling conflicts and competition with community events.
- Recruit and coordinate volunteers, and assist volunteers with implementing clubs, activities, events, classes, and programs.
- Manage budgets, track costs, and oversee inventory for lifestyle activities and services.
- Coordinate and oversee vendors for lifestyle activities, programs, classes, and events.
- Coordinate and support annual community events, including Club Fair, Senior Games, Grandkid Weeks, 4th of July Parade, Fall Festival, Tree and Menorah Lighting, Garage Sale, Craft Fair, Entertainment Series, and Vendor Fair.
- Support ongoing community events, including New Resident Orientation, Movie Night, Food Trucks, and Wednesday Marketplace.
- Set up and break down community events and activities, including arranging tables, chairs, signage, audiovisual equipment, and other supplies.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
