Lifestyle Director

Access Management•Lakewood Ranch, FL

18h•$65,000 - $75,000•Onsite

About The Position

The Lifestyle Director will be responsible for creating, planning, and implementing various community activities and events for a large, multigenerational resort community. The ideal candidate must be responsible, proactive, customer-service minded, and possess superior customer service skills and creativity.

Requirements

Excellent customer service and interpersonal skills.
Ability to work independently with minimal supervision.
Ability to remain calm under pressure and be solutions-oriented.
Strong computer & Social Media skills are essential.
Proficient with Microsoft office, website management, Constant Contact, Outlook, Microsoft Publisher.
Detail-oriented with superior documentation and organization skills.
Excellent verbal and written communication skills with staff, committees, and homeowners.
Ability to answer incoming calls and research and solve customer issues.
Present a professional image.
Strong knowledge of Microsoft Office Suite applications, especially Word, Outlook, Excel, and PowerPoint.
Ability to make sound business decisions and work effectively with little or no supervision.
Strong Time Management skills.
Strong Problem Solving and Conflict Management skills.
Ability to successfully work with a wide range of personnel including vendors, personnel, office staff and all levels of management.
Must be able to lift 25lbs.
Must be able to sit for extended periods of time.
Must be able to stand for long periods of time and be able to freely move about the office and community.
Must be able and willing to work a variety of hours in order to meet the requirements of the position, including evenings, weekends, and holidays.

Nice To Haves

Experience with Adobe Creative Suite applications such as In Design and Photoshop.

Responsibilities

Create, plan, and implement various community activities and events for a Multigenerational large Resort Community.
Develop creative ideas for high-quality community events that encourage resident-to-resident, resident-to-staff, and resident-to-associated program partner interaction.
Create and maintain a comprehensive events calendar, including task completion/delivery dates.
Create and manage event-specific "Task Lists" outlining all necessary items for event completion.
Create and implement marketing campaigns and communications to residents to ensure strong attendance at community events.
Communicate and work with on-site managers to schedule volunteers and set expectations for staff involvement in event planning and implementation.
Manage all day-of event details, including location setup, equipment, food/beverage, supplies, and décor.
Assist in the creation, review, and management of event-related budgets.
Work with neighboring businesses for event sponsorship.
Prepare monthly newsletters for electronic distribution.
Create and maintain an organized list of associated vendors and contact information.
Manage and negotiate event-related vendor contracts.
Assist in training and developing other community staff in event preparation, management, setup, and teardown.
Work with corporate support departments to ensure compliance with insurance requirements and safety measures.
Ensure customer service and engagement are primary tenants of all event-related interactions.
Regularly review event effectiveness for opportunities to improve future events and resident satisfaction.
Conduct business with the highest standards of personal, professional, and ethical conduct.
Perform or assist with any operations to maintain workflow and meet schedules.
Participate in meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain knowledge of new developments, requirements, policies, and regulatory guidelines.
Ensure all safety precautions are followed.
Follow all policies and Standard Operating Procedures.