Lifestyle Coordinator

Castle Management • Frisco, TX

1d • Hybrid

About The Position

The Lifestyle Coordinator is responsible for maintaining room rental reservations and group scheduling as well as assisting with the planning and coordination of social events for the community. The Lifestyle Coordinator provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.

Requirements

• High school diploma or equivalency
• 2 + years in administrative and/or event planning role or similar position
• Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
• Able to work under tight deadlines and use time effectively based on key priorities.
• Ability to prioritize multiple tasks with a high volume of requests.
• Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
• Effective written and verbal communication skills
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Communicate, receive, and exchange ideas and information by means of spoken and written.
• Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations.
• Ability to lift 30 lbs. following appropriate safety procedures.
• Ability to: work in an upright standing, and sitting position for long periods of time
• Ability to: crawl in small and tight spaces
• Ability to: work in different environmental working conditions (e.g., heat, cold, wind, rain).
• Ability to: walk and climb stairs
• Ability to: stoop and bend
• Extensive use of fingers for typing and visual use of the computer monitor.
• Handle, grasp, feel objects and equipment.
• Reach with hands and arms.
• Ability to quickly and easily navigate property/buildings is required to meet the job functions.
• Repeat various motions with wrists, hands, and fingers.
• Ability to detect auditory and/or visual emergency alarms
• May be to perform work outdoors during all seasons
• Ability to climb ladders and work at heights above ground level.
• Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.
• Visual ability correctable to 20/20.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• May be to travel for training sessions off-site

Responsibilities

• Assist residents with room rentals and maintain reservation scheduling
• Manage logistics for community events and seminars
• Coordinate and attend major events with Lifestyle Team
• Assist clubs/groups with reservation and preparation of on-site events
• Manage inventory of supplies and equipment and notify Lifestyle Director if restocking and ordering is needed
• Scan checks into banking software and enter all deposits into property management software (i.e. Jenark)
• Create weekly room schedule and calendar of events
• Other duties and responsibilities as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees