LifeNet Support Partner

Association for Autism and Neurodiversity•Framingham, MA

About The Position

The LifeNet Support Partner is a member of AANE’s LifeNet Clinical Case Management and Independent Living Support department, which serves autistic adults and other neurodiverse adults. The role works with clients individually and in groups to support activities aligned with their independent-living priorities and strengths-based LifeNet Support Plans. Support Partners collaborate closely with Clinical Case Managers, who oversee their work with shared clients, and report directly to a leadership team member: the Program Director, Clinical Director, or Associate Director. After orientation and training, Support Partners receive ongoing professional development and individual and group supervision. The position involves scheduled in-person visits in clients’ homes and communities, typically within approximately 60 minutes of AANE’s Watertown office. Visits are generally up to two hours, and travel time is compensated or reimbursed in accordance with policy. The role also includes virtual support meetings, team meetings, small-group events, case documentation, scheduling, and communication with clients, colleagues, and community members. The position may include additional duties such as researching resources, organizing client data, planning events, and drafting materials.

Requirements

Professional experience providing in-person support to neurodiverse adults, or equivalent/transferable professional, personal, or academic experience in human services contexts.
Valid Massachusetts driver’s license, clean driving record, and reliable vehicle.
Ability to commute daily to multiple client homes within approximately a one-hour radius of AANE’s Watertown, Massachusetts office.
Excellent interpersonal and communication skills.
Excellent organizational and time-management skills.
Ability to demonstrate patience, persistence, flexibility, and problem-solving in independent work and when working with colleagues and clients.
Ability to collaborate as part of a team and ask for help when needed.
Ability to learn and use technologies and apps, including Zoom, Google Suite, and Microsoft Word.
Agreement to state and federal background checks.

Responsibilities

Travel to and conduct scheduled in-person home- and community-based visits with assigned LifeNet adults to carry out activities aligned with their Support Plans.
Work with Clinical Case Managers to implement each adult’s strengths-based LifeNet Support Plan, including support with household organization, housekeeping, meal preparation, nutrition, food safety, healthcare appointments, medication reminders, mail, bills, benefits, money management, companionship, social engagement, recreation, exercise, personal hygiene, self-care, shopping, errands, travel, and transportation.
Build professional, trusting relationships with LifeNet adults while maintaining appropriate boundaries.
Observe clients’ personal health and living environments, note changes, and communicate concerns to the respective Clinical Case Manager.
Participate in scheduled and ad hoc virtual meetings with colleagues.
Initiate and conduct virtual support meetings with one or more adults when indicated.
Organize and facilitate in-person or virtual small-group social and recreational events to encourage social engagement and peer relationships.
Track time, mileage, and case notes in the secure LifeNet case management system.
Maintain an accurate Google Calendar for work commitments.
Communicate professionally and respectfully with colleagues, clients, and community members in person and through Zoom, Google video calls, work email, text messages, and voice calls.
Perform additional assigned duties, which may include researching resources, organizing client data, making telephone calls, planning events, and drafting guidance or materials using Microsoft Word, PowerPoint, or Excel.