Lifelong Learning Coordinator

Brown University•Providence, RI

4d•Hybrid

About The Position

The Lifelong Learning Coordinator supports the development of programming and engagement opportunities that keep Brown alumni intellectually connected to the University through the Office of Alumni Relations’ Lifelong Learning program. The Coordinator reports to the Assistant Director of Lifelong Learning to launch and maintain the “Speakers Bureau,” as well as the Lifelong Learning Calendar, Digest, and Media Bank, which will serve as hallmarks of our Lifelong Learning program as we help Brown alumni explore their intellectual curiosity. The Coordinator is responsible for developing a database of speakers who can engage with alumni on-site, online, and on campus, with an emphasis on focus areas currently important to the University. A highly collaborative individual, the Coordinator also works with teams focused on generational programming, alumni clubs, affinity groups, shared-interest groups, and events, as well as with faculty. In addition, the Coordinator supports the Brown Travelers program, a core component of the Office of Alumni Relations’ Lifelong Learning portfolio. This program collaborates with the Assistant Director of Lifelong Learning, alumni travel partners, and faculty hosts to advance intellectually driven alumni travel experiences. This includes managing the Brown Travelers inbox, coordinating communications with alumni and travel vendors, supporting program logistics and faculty engagement, and ensuring a high level of customer service and operational continuity across the travel portfolio. The position will handle other administrative duties and information technology tasks, as assigned.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Minimum 3 years of experience in a related field such as development, nonprofit, event planning, and administrative support.
Strong planning, problem-solving, project management, and time-management skills.
Ability to work both independently and in a team atmosphere.
Competency in the full Google suite of products, along with the ability to find, use, and master new technology.
Working knowledge of Eventbrite, Zoom, and other virtual event platforms.
Excellent customer relations and relationship-building skills, and a high level of tact, discretion, and diplomacy.
Excellent attention to detail, organizational skills, interpersonal skills, and project and time management skills.
Must be a creative self-starter with the ability to think strategically, possess superior people skills, and be able to juggle many highly sensitive issues and tasks at once.
Must have an enthusiastic, positive, can-do attitude with a creative and innovative approach.
Excellent time management, verbal and written communication skills, with the ability to successfully interact with faculty, senior administration, and high-profile alumni.
Strong knowledge of social and digital media, and a working understanding of communication strategy.

Nice To Haves

Familiarity with Brown University and/or faculty.

Responsibilities

Launch and maintain the “Speakers Bureau,” Lifelong Learning Calendar, Digest, and Media Bank.
Develop a database of speakers who can engage with alumni on-site, online, and on campus.
Work with teams focused on generational programming, alumni clubs, affinity groups, shared-interest groups, and events, as well as with faculty.
Support the Brown Travelers program by managing the inbox, coordinating communications, supporting program logistics and faculty engagement, and ensuring a high level of customer service.
Handle other administrative duties and information technology tasks, as assigned.