About The Position

The Global Engineering Services (GES) Team is seeking a skilled and organized Project Manager specializing in Lifecycle Engineering & Management for Amazon’s growing fleet of Powered Industrial Truck (PIT) and related technologies for the world-wide Fulfillment Center network. In this role, you will be responsible for overseeing the end-to-end process of PIT Acceptance, managing End of Life (EOL) transitions, and optimizing Fleet Management activities. The Lifecycle Engineering team supports the Global Engineering Services organization in deployment of advanced technology on Powered Industrial Trucks (PIT) and related material handling equipment (MHE). This position requires the ability to innovate and implement process improvement projects to improve the safety and efficiency of our fulfillment centers. This candidate should be a highly experienced program manager with a history of delivering complex technical projects. A background in PIT, hydrogen fuel cells, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organizational levels. Finally, the candidate must have unique skills in quickly understanding complex technologies, becoming a subject matter expert when needed.

Requirements

  • 3+ years of program or project management experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • Bachelor's degree

Nice To Haves

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules
  • A background in PIT, hydrogen fuel cells, distribution processes and storage systems is a plus.

Responsibilities

  • Test, verify and ensure new PIT equipment is delivered and commissioned in line with Industry and Amazon specifications
  • Manage escalations and rework of deviations among internal and external stakeholders
  • Manage data inputs resulting from audits; including vendor KPI’s, initial quality, and on time delivery
  • Be the liaison between technical requirements, vendors, and internal Amazon stakeholders.
  • Rapidly engage and understand complex technical systems, providing sharp root cause analysis to issue resolution
  • Initiate PIT fleet right-sizing opportunities with FC/DC Leadership optimizing utilization to enhance efficiencies
  • Ability to work within and understand technical systems in hardware, software, and networking
  • Create and drive imitative updates to Senior Leadership, planning, and execution teams
  • Own a diverse portfolio of short & long-term technical initiatives focused on building a Global Fleet Management Program (Document Writing, Wiki page management, data pipeline coordination, etc.)
  • 35% Travel will be required

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
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