Lifecycle Asset Specialist

SandvikSurrey, BC
Onsite

About The Position

Sandvik Mining is seeking a Lifecycle Asset Specialist in Lively, ON. Sandvik offers a world of opportunities, recognizing performance and fueling growth. This full-time role involves managing and liaising with customers on their newly installed fleet of equipment. The purpose of the role is to develop and maintain indicative lifecycle operating cost (LCC) models for new and existing Sandvik equipment fleets within the Canada region. The specialist will work closely with Aftermarket Contracts, Lifecycle Support Services, Service Contracts teams, and P&S Sales Representatives to maintain a comprehensive asset register and up-to-date lifecycle cost model for each serial-specific piece of equipment. These LCC models underpin the development of comprehensive Maintenance Strategy Plans and are periodically reviewed for accuracy. The role also involves managing and facilitating feedback from active contracts to drive continuous improvement and accuracy of Lifecycle models, and providing input and recommendations to Account teams for Tender submissions. Additionally, the Lifecycle Asset Specialist provides sales and planning support for active and potential contracts, holds fleet champion responsibilities and MDG Access for all Canada Fleet for SMR Parts & Services (excluding Mechanical cutting, Crushing and Screening Equipment), and acts as the Sales area Canada developer for Power BI on custom local reports to support fleet or Parts availability and supply metrics or initiatives.

Requirements

  • Strong attention to detail with excellent planning, analysis, and decision-making skills
  • Proven ability to deliver results through data-driven recommendations and performance management
  • Experienced in maintenance/service operations with strong diagnostic and problem-solving skills
  • Effective communicator with strong interpersonal, negotiation, and conflict resolution skills
  • Professional, self-motivated, adaptable, and customer-focused
  • Committed to health & safety, with solid IR/ER understanding and ability to manage change
  • Skilled in training, knowledge transfer, and using business systems and technology
  • Willing and able to travel as required
  • 5+ years service experience
  • Strong Sandvik product and operations experience
  • Associates Degree (or two-year college diploma) in Business or Marketing or Technical Diploma within Engineering, etc. or equivalent demonstrated technical knowledge/expertise
  • Valid driver’s license with a safe driving record
  • Valid Passport
  • Training in key aspects of technical trades

Responsibilities

  • Develop and maintain indicative lifecycle operating cost (LCC) models for new and existing fleet of Sandvik equipment within the Canada region.
  • Work closely with Aftermarket Contracts, Lifecycle Support Services and Service Contracts teams, as well as P&S Sales Representatives to maintain a comprehensive asset register and up-to-date lifecycle cost model for each serial-specific piece of equipment.
  • Periodically review LCC models for accuracy, with outputs including service schedules and component lives, budget operating costs matched to Maintenance Strategy Plans, serial number specific Parts consumption forecasts, indicative Maintenance Labor Resource Requirements, and indicative Operating Costs (POC).
  • Manage and facilitate feedback from active contracts to drive the continuous improvement and accuracy of Lifecycle models.
  • Provide input and recommendations to the Account teams to support Tender submissions.
  • Provide sales and planning support as required to support active and potential contracts, with outputs including operating cost and potential revenue summaries and predictions, bundle and standalone deal input regarding parts costs and revenues, and other fleet and operating model information.
  • Hold the fleet champion responsibilities and MDG Access for all Canada Fleet for SMR Parts & Services (All products excluding Mechanical cutting, Crushing and Screening Equipment).
  • Act as Sales area Canada developer for Power BI on any custom local Power BI reports to support fleet or Parts availability and supply metrics or initiatives.
  • Ensure the transfer of equipment condition between Sandvik and customer through close on the job interaction.
  • Ensure that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
  • Take responsibility for personal development and enhancement of skills.
  • Proactively ensure community involvement within the area of responsibility.
  • Adhere to the Sandvik Environmental, Health & Safety Policy.
  • Attend health and safety related trainings.
  • Perform Risk Assessments (“Take Five”) prior to each task.
  • Identify and report hazards.
  • Work in a safe manner as reasonably practicable.
  • Wear the required PPE assigned for each location.

Benefits

  • The opportunity to make an impact on our Divisions’ performance.
  • The opportunity to be part of an ambitious team, in an industry leading business.
  • The opportunity to reach your full potential.
  • Open-minded culture that encourages employees to share ideas and work innovatively.
  • Embrace diversity and inclusion.
  • Strong performance management.
  • Opportunities to grow your career.
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