Life Sciences Strategy Lead

Forus•New York, NY

19h•Onsite

About The Position

Forus' Life Sciences team partners with the world’s leading biopharma companies to get more patients on therapy faster—leveraging real-time data, AI, and operational rigor to unblock access and demonstrate impact. We work at the intersection of strategy, operations, and client engagement to drive outcomes that matter and make our partners wildly successful. As a Life Sciences Strategy Lead, you will own the post-sale success, growth, and long-term impact of our most important biopharma relationships. These are multi-brand, multi-year partnerships that sit at the center of our business and require a mix of structured problem-solving, cross-functional leadership, and executive communication. You will launch new programs, lead internal and client-facing teams, build scalable systems, and serve as a trusted thought partner to clients and colleagues alike. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus' success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

Requirements

4–10 years in client strategy, delivery operations, partnerships, or customer success—ideally in complex, multi-stakeholder environments
Background in life sciences consulting, data platforms, digital health, or pharma-adjacent strategy roles
Executive presence and fluency — able to engage senior leaders across functions and drive alignment in ambiguous environments
Comfort working with data and technical teams (at minimum the role requires learning SQL and low-code tools)
Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
High NPS with your former teammates

Responsibilities

Own the post-sale success of strategic biopharma accounts—including onboarding, pilot execution, performance tracking, and client reporting
Act as Forus' day-to-day lead across multiple client teams — including commercial, field, access, and data stakeholders
Collaborate closely with our product, engineering, data, and delivery teams to coordinate execution and ensure consistent impact for clients
Drive retention and expansion within accounts by delivering tangible outcomes, sharing insights, and building trust across functions
Design scalable processes for managing multi-workstream accounts with 7–8 figure contract value and help build our client success function as we grow
Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability