Life Science Sales Specialist

HORIBA Instruments
Hybrid

About The Position

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. HORIBA is a global analytical instrumentation company that plays a significant role in life sciences by providing advanced measurement, characterization, and diagnostic technologies used across biomedical research, biopharmaceutical development, and healthcare-related industries. The Bio and Healthcare, B&H, Field Group at HORIBA consists of the Medical Diagnostics and Life Science Field product lines. The HORIBA life science activities are primarily focused on laboratory and process analytical solutions for R&D, QA/QC, and PAT. The Life Science Sales Specialist is a multifaceted role within the Life Sciences commercial organization. This person is responsible for maintaining a US territory, selling existing HORIBA portfolio tools and instrumentation, and driving the introduction and adoption of the rapidly growing Life Sciences portfolio into our customers' R&D, analytical, and manufacturing platforms. Reporting to the Life Sciences business unit, this role will work closely with the cross-divisional Business Development team while building a strong pipeline of revenue growth. Applying subject matter expertise in biopharma and pharma, sales competence, territory management skills, and cross-divisional collaboration, the specialist will drive technology adoption and revenue growth. Situated in either New Jersey, Boston, or Philadelphia, this position entails engaging with customers through extensive face-to-face meetings, teleconferences, and email interactions, providing the customer interface to HORIBA’s extensive life science applications and business team.

Requirements

  • Scientific Bachelor's degree in Biology, Biochemistry, Chemistry, Biophysics, Bioengineering, or Pharmaceutical Sciences, plus 5 years of technical sales experience or equivalent laboratory/industry experience in the biopharma or pharmaceutical industry.
  • Previous spectroscopy or chromatography sales experience selling Raman, fluorescence, absorbance, FTIR, or LC is preferred, or in supplying the pharmaceutical industry, or both
  • Deep technical expertise in relevant biopharma and pharma applications and workflows, and strong presentation and consultation skills for technical product demonstrations.
  • Proven track record of meeting or exceeding sales targets and experience developing and maintaining strategic customer relationships
  • Proficiency with CRM systems, Microsoft Office, and relevant technical software
  • Strong project management, organizational, problem-solving, and technical troubleshooting abilities
  • Ability to work effectively in a matrix organization, be self-directed, and support team objectives
  • Willingness and ability to travel 50% of the time
  • Excellent written, oral, and presentation skills for effectively communicating complex information.

Responsibilities

  • Promoting HORIBA products, services, and technologies through existing accounts and securing business from new ones to advance customer research and manufacturing capabilities, particularly in the biopharma and pharmaceutical markets.
  • Delivering effective value propositions, conducting product demonstrations with the support of the application team, and nurturing customers within the field of life science for the goal of pipeline and business expansion.
  • Developing and maintaining strategic customer relationships to support the growth and expansion of key applications within the territory.
  • Using CRM systems and relevant technical software to manage opportunities, customer information, and sales activities.
  • Understanding key decision makers within a client organization and identifying the client culture and decision-making process.
  • Working cross-collaboratively within life science business development to develop a pipeline of new opportunities.
  • Effectively expanding HORIBA’s product portfolio across all of the client’s functional groups to consistently bring compelling value.
  • Responsible for maintaining strong customer satisfaction through customer engagement and support.
  • Constantly educating oneself to better understand the life science sectors as it relates to new technology needs, questions that need to be addressed, compliance, and regulation requirements.
  • Familiarity with strict regulatory guidelines, such as those from the FDA and US Pharmacopeia, to ensure solution compliance.

Benefits

  • 401(k) plan with match
  • employee group dental, vision, life, and disability (short and long-term) paid for by the company
  • medical insurance
  • family dental and vision insurance
  • supplemental life insurance available with reasonable employee contributions
  • employee assistance program
  • paid holidays, vacation, and sick time
  • flexible spending accounts
  • educational reimbursement
  • commuter benefit programs
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