LIFE SAFETY OFFICER (A-SHIFT/7AM-3PM)

HAVEN FOR HOPE OF BEXAR COUNTY•San Antonio, TX

3d•Onsite

About The Position

The Life Safety Officer works under limited supervision, providing security coverage to the Haven for Hope property. This role involves conducting foot patrols and security checks, monitoring the property for unauthorized users, responding to incidents, reporting hazards, and completing necessary reports during their shift. The Life Safety Officer will also assist Haven for Hope staff and partners as needed, and actively interact with Haven clients. This includes engaging with clients, inquiring about services on their behalf, serving as a resource for client inquiries, monitoring client progress, providing information on available services, aiding clients in identifying partner programs, and supporting clients’ progress. Life Safety Officers are also positioned to identify and respond to clients experiencing problems or crises (e.g., victims of domestic violence, sexual assault, stalking), ensuring their safety and alerting service providers to respond with appropriate services.

Requirements

High School Graduate or GED
Must possess an active Level 3 Certification with the State of Texas
One year of related security experience within the State of Texas
Own a firearm with a Level III Holster
Valid Texas Driver’s License, must be insurable, good driving record
Skill in building security and lock procedures
Skill in providing protection services
Ability to ensure the security, safety, and well-being of all personnel, staff, clients, and premises
Ability to detect and report suspicious activity, criminal behavior, and security breaches
Ability to assist local law enforcement agencies with ongoing investigations and inquiries
Ability to gather, assemble, analyze, evaluate, and use facts and evidence
Ability to communicate effectively, both orally and in writing, with proper spelling, grammar, and punctuation
Ability to gather data, compile information, and prepare detailed and accurate reports using the internal incident report system
Ability to operate office equipment, including a computer, printer, and scanner
Ability to understand and follow safety procedures and make logical decisions
Ability to detect problems and report information to appropriate personnel
Ability to operate equipment efficiently, such as a two-way radio or body-worn camera
Ability to successfully complete First Aid, CPR, and Bloodborne Pathogens training
Ability to successfully complete Crisis Intervention training
Ability to successfully complete Trauma-Informed Care training
Basic knowledge of Hazardous Materials
Ability to work flexible shifts, including weekends and holidays

Responsibilities

Perform foot and vehicle patrols throughout Haven’s property.
Monitor activities in and around buildings, parking lots, and open fields.
Ensure guest and meeting rooms are locked and secured.
Detect safety hazards or issues, document them, and report them promptly.
Report and request cleanup for bio-hazardous incidents, such as vomit or blood.
Complete written documentation of all injuries, damaged property, theft, vandalism, etc.
Handle conflicts with members and other individuals on or around campus and respond to alleged violations of Haven’s campus policies.
Identify and respond to any client who is experiencing a problem or crisis (including, but not limited to, domestic violence, stalking, sexual assault) to ensure they are safe and that other service providers are aware of the situation and able to respond with appropriate services.
Enter data into the internal incident system and accurately complete any necessary reports.
Assist clients with inquiries on available Haven or partner services.
Monitor clients’ progress during routine interactions.
Provide information on Haven partner programs.