Life Enrichment Lead - Full-time

Cross Keys Village•New Oxford, PA

14d•Onsite

About The Position

Cross Keys Village – The Brethren Home Community is seeking a Life Enrichment Lead to create meaningful experiences and engaging activities for residents. The role develops, promotes, facilitates, and oversees programming that supports residents’ social, emotional, physical, intellectual, and spiritual well-being through educational, cultural, recreational, artistic, and wellness-focused experiences. Programming should reflect residents’ diverse interests, backgrounds, and abilities, including the needs of residents with memory-related conditions and other physical, emotional, sensory, or cognitive needs. The Life Enrichment Lead coordinates staff schedules and shift coverage, program supplies and resources, communal spaces, and collaborations with campus support departments and external partners. The role gathers and incorporates resident feedback, monitors and documents resident participation and changes in well-being, supports person-centered care, and ensures compliance with organizational policies and applicable regulations. It also oversees responsible departmental recordkeeping and financial stewardship and prepares communications about Life Enrichment programming in accessible formats. This is a full-time position scheduled Monday through Friday, 8:00 AM to 4:30 PM, for 80 hours biweekly. Occasional weekends and holidays may be required, and the lead may occasionally cover vacant shifts, including evenings, weekends, and holidays. The position is with Cross Keys Village, a nonprofit retirement community in Pennsylvania.

Requirements

High school diploma required.
Three or more years of experience working with older adults, in therapeutic recreation, resident engagement, healthcare, or a related field is strongly preferred.
Ability to support and coordinate technology needs for resident programming.
Proficiency in the Microsoft Windows environment and ability to learn and troubleshoot new technologies.
Sound judgment and problem-solving skills.
Ability to handle sensitive and confidential information with discretion and professionalism.

Nice To Haves

Bachelor’s or associate degree preferred.
Experience working with older adults, in therapeutic recreation, resident engagement, healthcare, or a related field.

Responsibilities

Develop, promote, facilitate, and oversee programming that enhances residents’ social, emotional, physical, intellectual, and spiritual well-being.
Ensure programming reflects residents’ diverse interests, backgrounds, and abilities, and adapt activities for varying physical, emotional, sensory, and cognitive needs, including memory-related conditions.
Identify and partner with performers, presenters, and organizations to expand resident engagement opportunities.
Encourage innovation, inclusion, and best practices in life enrichment programming.
Develop and maintain staff schedules and secure coverage for open shifts; occasionally cover vacant shifts, including evenings, weekends, and holidays, as necessary.
Ensure program supplies and resources are available and prepared.
Create and maintain welcoming communal spaces that encourage self-recreation and social interaction.
Coordinate with Transportation, Dining Services, Volunteer Services, and other campus teams to implement programming and improve programs.
Seek and incorporate resident feedback from committees, councils, and interactions with residents, families, and team members.
Stay current with trends, best practices, and standards in life engagement and incorporate appropriate approaches into programming.
Recognize and report changes in residents’ physical, emotional, cognitive, or social well-being that may require clinical assessment or intervention.
Follow organizational policies and procedures and ensure departmental compliance with applicable local, state, and federal regulations.
Support departmental participation in Support Planning and promote holistic, person-centered resident care and engagement.
Document resident participation, observations, significant changes, and unusual occurrences in accordance with regulatory and organizational requirements.
Manage resources responsibly; monitor expenditures, reconcile monthly financial statements and receipts, and maintain accurate records under the Director’s guidance and oversight.
Create and distribute Life Enrichment communications for Personal Care, including calendars, newsletters, campus TV content, and other resident-facing materials; contribute to campus-wide publications as needed.
Make communications accessible and inclusive by adapting information for residents with cognitive, vision, hearing, and other impairments.
Build collaborative relationships with residents, families, team members, visitors, volunteers, and colleagues across departments.
Coordinate and facilitate virtual visits upon request.