Life Claims Analyst

Home Office Careers•Rock Island, IL

29d•Onsite

About The Position

Are you enthusiastic about making a meaningful impact in people’s lives? Join our dedicated team as a Life Claims Analyst and play a crucial role in assisting financial representatives and beneficiaries through the claims process. In this dynamic position, you will have the opportunity to process life claims, approve payments within defined limits, build and maintain essential computer records, files and much more. If you are detail orientated, compassionate, and ready to make a difference, apply today and help us provide exceptional customer service to those who need it most. Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Requirements

High School Diploma or equivalent required.
Strong attention to detail with a high level of accuracy.
Excellent communication and administrative skills.
Strong organizational abilities with the capacity to prioritize and manage multiple responsibilities.
Ability to identify and resolve issues efficiently while contributing as a proactive, collaborative team member.

Responsibilities

Respond to initial inquires concerning death, waiver of premium and disability income claims.
Mail appropriate forms.
Request supplemental data such as physical examinations, hospital records and inspection reports to determine liability on health claims.
Review documents and approve death, disability, and waiver claims for payment within defined limits.
Refer non-routine claims to supervisor and manager for approval.
Create records for supplemental contracts, annuity payments and other settlement options and related tax records.
Verify tax information and calculations and prepare tax documents.
Correspond with members, beneficiaries, hospitals, doctors, employer, attorneys, financial representatives, home office departments and others concerning claims, settlement options, tax law requirements and other claim processes.
Maintain a working knowledge of all Modern Woodmen plans, riders, clauses, assignments, and settlement options as well as tax laws pertaining to these items.

Benefits

Vacation
Sick leave
11 paid holidays
Company-paid retirement plan
Matching 401(k) plan
Employee Impact Bonus
Medical, Dental and Prescription Drug Insurance. We pay 100% of employees’ health insurance premiums and 50% of employee dependents’ premiums.
Group term life insurance.
Long-term and short-term disability.
Voluntary benefits: vision, flexible savings accounts (FSA), accident insurance