Life Cafe Assistant Lead

Life Time•Folsom, CA

About The Position

The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. The role combines service leadership with operational expertise to help the café run smoothly and efficiently in alignment with Life Time’s hospitality standards and business goals. The Assistant Café Leader coaches team members and helps ensure food quality, safety, cleanliness, and brand standards are maintained throughout each shift.

Requirements

  • Strong passion for hospitality, guest engagement, and team leadership.
  • Ability to lead by example and coach others in a fast-paced café environment.
  • Experience working with POS systems, food handling, and inventory processes.
  • Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts.
  • Strong communication and organizational skills.
  • High school graduate or equivalent.
  • 1–2 years of leadership experience in a fast-casual or café setting.
  • ServSafe Manager certification or equivalent.
  • ServSafe Alcohol Safety certification or equivalent, if applicable.
  • CPR/AED certification.

Nice To Haves

  • College degree in business, culinary arts, hospitality, or a related field.
  • Knowledge of food costing, scheduling, and basic profit and loss analysis.
  • Experience leading team culture and driving sales through service.
  • Ability to develop and implement service recovery or upselling strategies.
  • Passion for creating a desirable, guest-centric café environment.

Responsibilities

  • Lead day-to-day café operations, focusing on hospitality, service standards, and shift execution.
  • Coach, train, and motivate team members to deliver exceptional guest experiences and meet performance expectations.
  • Partner with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
  • Support hiring, onboarding, and ongoing team member development to build a strong, service-focused café culture.
  • Ensure food safety, cleanliness, and Life Time brand standards are upheld on every shift.

Benefits

  • Fully subsidized membership.
  • Discounts on Life Time products and services.
  • 401(k) retirement savings plan with company discretionary match for team members age 21 and older.
  • Training and professional development.
  • Paid sick leave where required by law.
  • Full-time team members are eligible for medical, dental, vision, and prescription drug coverage.
  • Full-time team members are eligible for short-term and long-term disability insurance.
  • Full-time team members are eligible for life insurance.
  • Full-time team members are eligible for pre-tax flexible spending and dependent care plans.
  • Full-time team members are eligible for parental leave and adoption assistance.
  • Full-time team members are eligible for paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave.
  • Full-time team members may be eligible for a deferred compensation plan if they meet the required income threshold.
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