Life & Annuity Compliance Analyst - Special Investigative Unit

National Life Insurance•Addison, TX

8d•Onsite

About The Position

National Life Group is seeking a talented individual to join their Life & Annuity Compliance team as part of the Special Investigative Unit (SIU). This role involves reviewing and responding to fraud referrals, performing anti-money laundering (AML) transaction monitoring, and determining appropriate actions. The successful candidate will apply company policies and procedures, cultivate internal and external relationships, and contribute to problem-solving. The main products handled by the Company are fixed life insurance, including indexed universal life insurance, along with living benefits, and fixed annuities, including fixed indexed annuities. The company emphasizes AI as an enabler of human potential and expects applicants to leverage approved AI tools responsibly.

Requirements

3+ years of relevant combination of compliance and/or life insurance and annuity work experience.
Proficiency in Microsoft Office Suite.
Ability to provide exceptional customer service through empathy, listening, and understanding client needs.
Ability to understand and communicate general compliance topics with training and guidance from more experienced team members.
Demonstrate tact and professionalism and the ability to interact with individuals and leaders at all levels of the Company, the Field, and with the public on sensitive matters.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment, with a high degree of accuracy.
Ability to maintain confidentiality on sensitive matters.
Strong organizational, time management, qualitative, and analytical skills.
Demonstrate understanding of Company and departmental goals by designing and aligning individual goals to support annual goals and initiatives.
Effectively work in a team environment, closely collaborating with business partners.

Nice To Haves

Compliance-related experience
Demonstrated basic product knowledge of fixed life insurance and annuities

Responsibilities

Contribute to the research, analysis, solution, and response to AML transaction monitoring using learned techniques and departmental tools.
Assist with the review and investigation of fraud referrals, including interviewing and file reviews, and working with business partners on disciplinary recommendations, if warranted.
Use knowledge and skills to complete moderate scope routine and ad-hoc tasks within internally established time standards.
Work under general supervision with work reviewed at key milestones and for approval of significant exceptions by management or designated senior colleagues.
Build relationships with internal and external (including regulators) peers.
Exercise judgment within defined procedures and practices contributing to problem-solving and determining appropriate action.
Consistently demonstrate NLG values and Servant Leadership Tenets by actively seeking opportunities to align work with these principles.
Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work.
Stay curious and open to new AI-enabled ways of working.
Exercise sound judgment by reviewing and validating AI-generated content.
Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life’s AI guiding principles.
Use AI responsibly and in accordance with company policies related to confidentiality, data privacy, security, compliance, retention, and intellectual property.