Lieutenant

Mount Holyoke College

1d•$93,913 - $105,899•Onsite

About The Position

The Lieutenant is an executive command-level position in the Mount Holyoke College Department of Public Safety and Service, responsible for operational efficiency, discipline, fiscal responsibility, and professional integrity across department operations. The Lieutenant serves as Watch Commander when senior directors are absent, exercises decision-making authority, oversees administration and policy compliance, enforces POST-C standards of conduct, and supports the college’s mission and core values. The position establishes operational command authority, administrative responsibilities, physical expectations, and statutory compliance requirements, including compliance with Massachusetts Peace Officer Standards and Training (POST) Commission certification mandates. The Lieutenant commands department personnel and campus facilities during assigned tours, monitors field operations and dispatch, oversees roll calls, staffing, patrol assignments, and shift reporting, and performs campus patrols as needed. The role includes emergency notifications and critical-incident coordination; oversight of budgets, investigations, evidence, dispatch, reports, schedules, training, and background investigations; and assigned internal affairs investigations. The Lieutenant has a duty to intervene and report specified misconduct under M.G.L. c. 6E, and serves as a Campus Security Authority under the Clery Act and a Responsible Employee under Title IX. The role also includes inspections, inter-agency coordination, mentorship, and other duties as assigned.

Requirements

Bachelor’s degree from an accredited college or university.
Active Peace Officer Certification in good standing from the Massachusetts Peace Officer Standards and Training (POST) Commission, maintained throughout employment.
Meet and maintain statutory requirements for appointment as a Special State Police Officer (SSPO) pursuant to M.G.L. c. 22C, § 63.
Valid Massachusetts Motor Vehicle Operator’s License.
Active certifications in First Responder, CPR/AED, and Suicide Prevention / Mental Health First Aid.
Successful completion of a formal supervisory probationary period of 6 to 12 months upon appointment.

Nice To Haves

Master’s degree in Criminal Justice, Public Administration, or a related field.
Equivalent qualifications through military service or training, volunteering, activism, or other non-traditional programs and experiences related to the position may be considered in place of formal education and paid work experience.

Responsibilities

Exercise operational authority over department personnel and campus facilities during assigned tours of duty, maintaining awareness of field operations and dispatch activity.
Oversee roll call, clarify directives, assign patrol sectors, resolve operational ambiguities, and ensure minimum shift staffing requirements are met.
Conduct campus patrols as necessary to maintain command visibility and operational readiness.
Compile, review, and distribute the daily Watch Commander Report to Senior Command Staff and designated administrators.
Issue emergency mass notifications when warranted and determine whether immediate transmission or brief consultation with senior administrators is appropriate.
Make mandatory command notifications to the Director and Associate Director for major crimes, serious injuries, significant campus disruptions, or use-of-force incidents, pursuant to Policy 003.
Coordinate and supervise safety, parking, and logistics for major campus events, athletic competitions, and VIP visits.
Manage shift overtime budgets, detail billing accounts, and equipment procurement for assigned divisions.
Direct investigative and evidence functions, maintaining chain of custody and evidence security and ensuring timely assignment of felony and complex cases to investigators.
Oversee the Manager of Dispatch Operations, monitor dispatch workflows, address operational bottlenecks, and ensure communications compliance.
Review and approve incident and operational reports filed during the tour of duty for accuracy, completeness, and policy compliance.
Conduct assigned impartial internal affairs investigations into administrative or citizen complaints against personnel and comply with POST-C reporting requirements.
Manage schedules for patrol, dispatch, parking enforcement, and special event details in accordance with fiscal requirements and applicable collective bargaining agreements or staffing policies.
Oversee the Field Training Officer (FTO) program and background investigations for prospective sworn and non-sworn hires.
Intervene and immediately report observed or reported excessive use of force, unlawful arrest, or violations of constitutional rights, pursuant to M.G.L. c. 6E.
Receive and preliminarily document POST-C-reportable misconduct events and immediately notify a supervisor.
Transmit Clery-reportable crime reports to the Clery Compliance Officer as a designated Campus Security Authority.
Report disclosures of sexual assault, domestic violence, dating violence, or stalking directly to the Title IX Coordinator as a designated Responsible Employee.
Inspect shift personnel, uniforms, duty equipment, cruisers, and holding facilities for operational readiness and compliance with MPAC standards.
Maintain collaborative relationships with South Hadley Police Department, South Hadley Fire Department, and regional agencies, documenting mutual aid requests in the Watch Commander Report.
Mentor and provide executive-level support and problem-solving for Sergeants, officers, and professional support staff.
Perform other duties as assigned.