Lieutenant

Securitas Security Services•Washington, DC

About The Position

The Lieutenant supervises Security Officers, Lead Officers, and other company personnel assigned to one or more client-site posts. The role ensures compliance with post orders, completion of scheduled rounds, submission of required reports, and notification of appropriate authorities and clients during emergencies. The Lieutenant coaches, trains, and disciplines personnel; reviews assignment details with subordinates; assists with payroll and personnel submissions; and works with company management to ensure adequate post coverage. The position includes inspecting posts, meeting with staff to communicate duties and responsibilities, and meeting with client representatives to confirm security requirements are being met and provide customer service. Supervisory duties may include interviewing, orienting, training, directing and evaluating employees, addressing complaints, resolving problems, and making hiring or termination recommendations. The Lieutenant may also perform Security Officer duties in accordance with post orders and company policy. This is an overnight position scheduled Sunday through Thursday, 2300–0700. The listed wage is $25.00 per hour. The role may require overtime without advance notice and regular use of a vehicle. Work may involve stressful situations, interaction with the public and authorities, prolonged periods of sitting, standing, or walking, stairs or uneven terrain, occasional crawling or kneeling, lifting up to 25 pounds, and possible exposure to inclement weather or protective gear requirements.

Requirements

Active SPO Security License.
High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
May be required to hold and maintain any applicable state, county, or municipal Security Officer license.
Knowledge of security operations, especially patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Ability to learn and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual or stressful circumstances.
Ability to adapt to different sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports.
Organizational, customer service, results-orientation, and interpersonal skills, including the ability to interact effectively with clients across social levels and cultures.
Basic computer and keyboarding ability and ability to operate controls.
Clear vision, hearing, speech, and writing sufficient to communicate, observe and report incidents, and direct others.
Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, along with mandatory licensing requirements.
Ability to perform the physical and mental functions of the job, with or without reasonable accommodation.

Nice To Haves

One to three years of Security Supervisor experience preferred.
One to two years of campus security experience preferred, but not required.
At least two years of retail experience preferred.

Responsibilities

Supervise Security Officers, Lead Officers, and other personnel assigned to client-site posts.
Ensure post orders are followed, rounds are completed, and required reports are filed; notify appropriate authorities and the client during emergencies.
Coach and discipline personnel as appropriate, consult company management when needed, and document coaching and disciplinary actions.
Train Security Officers and other personnel and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information as designated.
Work with company management or designated representatives to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide customer service.
Carry out assigned supervisory duties, which may include interviewing, orienting, training, assigning and directing work, appraising performance, rewarding and disciplining employees, resolving complaints and problems, and making hiring and termination recommendations.
Perform Security Officer duties when assigned, in accordance with post orders and company policy.
Maintain composure in pressure situations and handle multiple tasks concurrently.
Use a vehicle regularly in the performance of duties.