Lider Sr Select - Itaim Bibi - SP

Santander•SELECT JK FL, FL

6d•Onsite

About The Position

The Leader plays a fundamental role in managing the business unit, ensuring that all actions are directed towards capitalizing on commercial opportunities, complying with procedures and service levels in the daily execution of activities, and monitoring specialists during visits. If you have the desire to grow and always learn, and have a passion for dealing with people, this could be your place! Santander is a growing ecosystem with the purpose of contributing to the prosperity of people and businesses. This is the space to create the new, question, and challenge the market. It's about aligning the urgency of the present and the future to always serve the customer in the best way. It's about being part of a global company that values diversity in all its dimensions and promotes a culture of horizontal job roles. At Santander, we practice a culture of horizontality across four clusters: Specialist, Leader, Head, and Partner. We have a vacancy for you to become a Select Leader, where you will be positioned as a Leader, managing a team and using your influence to achieve results. Here, your role will be: Manage the business unit for the mid-income individual client segment, ensuring all actions are directed towards capitalizing on commercial opportunities; Drive team results and careers (by empowering and training); Ensure quality according to the bank's and regulatory bodies' established norms and procedures; Strategic monitoring of Managers; Foster business and acquire new clients; Prioritize service quality and customer satisfaction. You will identify with us if you have: Think Customer – I think about the Customer; EmbraceChange – I drive change; Act Now – I act quickly; Move Together – I work in a team; Speak Up – I speak openly. Select Leader High The Leader plays a fundamental role in managing the business unit (Branch, PAB, Hub), ensuring all actions are directed towards capitalizing on commercial opportunities, complying with procedures and service levels in the daily execution of activities, and monitoring specialists during visits. Job Description The Leader plays a fundamental role in managing the business unit (Branch, PAB, Hub), ensuring all actions are directed towards capitalizing on commercial opportunities, complying with procedures and service levels in the daily execution of activities, and monitoring specialists during visits. Additional Job Description If you have the desire to grow and always learn, and have a passion for dealing with people, this could be your place! Santander is a growing ecosystem with the purpose of contributing to the prosperity of people and businesses. This is the space to create the new, question, and challenge the market. It's about aligning the urgency of the present and the future to always serve the customer in the best way. It's about being part of a global company that values diversity in all its dimensions and promotes a culture of horizontal job roles. At Santander, we practice a culture of horizontality across four clusters: Specialist, Leader, Head, and Partner. We have a vacancy for you to become a High Select Store Leader, where you will be positioned as a Leader, managing a team and using your influence to achieve results. Here, your role will be: Manage the business unit for the Select High (High Income) segment, ensuring all actions are directed towards capitalizing on commercial opportunities; Drive team results and careers (by empowering and training); Ensure quality according to the bank's and regulatory bodies' established norms and procedures; Strategic monitoring of Managers; Foster business and acquire new clients; Prioritize service quality and customer satisfaction. You will identify with us if you have: Think Customer – I think about the Customer; EmbraceChange – I drive change; Act Now – I act quickly; Move Together – I work in a team; Speak Up – I speak openly. For this role, we value: CPA 20 Certification – ANBIMA (but if you have CEA, even better!); Completed graduation (but if you have postgraduate studies, even better!); Knowledge of the Office Suite; Experience in High Income Relationship Manager positions; Knowledge of Investment products; Experience in People Management is a differential. If this calls to you, join Santander! ♨️ #HereYourSparkTransforms #JoinSantander #JoinTheSpark The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.

Requirements

CPA 20 Certification – ANBIMA
Completed graduation
Knowledge of the Office Suite
Experience in High Income Relationship Manager positions
Knowledge of Investment products
Experience in People Management is a differential.

Nice To Haves

CEA certification
Postgraduate studies

Responsibilities

Manage the business unit for the mid-income individual client segment, ensuring all actions are directed towards capitalizing on commercial opportunities.
Drive team results and careers (by empowering and training).
Ensure quality according to the bank's and regulatory bodies' established norms and procedures.
Strategic monitoring of Managers.
Foster business and acquire new clients.
Prioritize service quality and customer satisfaction.
Manage the business unit for the Select High (High Income) segment, ensuring all actions are directed towards capitalizing on commercial opportunities.
Drive team results and careers (by empowering and training).
Ensure quality according to the bank's and regulatory bodies' established norms and procedures.
Strategic monitoring of Managers.
Foster business and acquire new clients.
Prioritize service quality and customer satisfaction.