Licensing Specialist

City of Shawnee • Shawnee, KS

1d • Hybrid

About The Position

The Licensing Specialist is responsible for the administration of all aspects of the business licensing program. Responsibilities include providing customer service, reviewing and processing business and regulatory license applications and renewals, maintaining licensing records, collecting fees, and ensuring compliance with municipal codes and state regulations. Additional responsibilities include issuing special permits for parades and fireworks, providing notary services, and providing back up customer service support to the Community Development Department as needed.

Requirements

• High school diploma or the equivalent is required.
• Three (3) years experience in office work involving public contact.
• Any combination of education and experience that provides the knowledge, skills, and abilities to successfully perform the responsibilities identified in this job posting may also be considered.

Nice To Haves

• Additional coursework in business related subjects is preferred.

Responsibilities

• Administers all aspects of the business licensing program.
• Provides customer service at the counter and by telephone specific to business licensing.
• Reviews and processes business and regulatory license applications and renewals.
• Maintains licensing records.
• Collects fees.
• Ensures compliance with municipal codes and state regulations.
• Issues special permits for parades and fireworks.
• Provides notary services.
• Provides back up customer service support to the Community Development Department as needed.
• Issues all new and renewal business and regulatory licenses.
• Ensures all information is entered into the licensing database promptly and accurately.
• Prepares all renewal notices and past due notices, including updating business information, processing payments, and mailing licenses.
• Makes referrals to outside individuals or agencies as appropriate.
• Provides information about licenses for occupational tax and other regulatory licenses and permits.
• Issues CMB permits, Extension of Premise permits, Parade permits, Fireworks permits, Temporary Alcohol permits, City Sponsored Event permits, and all other special use permits.
• Routes applications to proper authority for approval, tracks return of application, and forwards to City Clerk for City Council action.
• Issues permits and licenses following required approvals to requesting parties.
• Manages the process for Massage Therapist licenses.
• Receipts City revenue specific to business licensing.
• Retrieves, processes, and balances online payments.
• Ensures records are imaged correctly.
• Develops and maintains accurate and up to date records management specific to the Licensing function.
• Tracks and maintains annual Tow Service Provider Agreements and maintains the Tow Service Provider Rotational List for the Police Department.
• Prepares check request and quarterly Cereal Malt Beverage (CMB) report for the State of Kansas.
• Maintains files and filing system for business licenses.
• Retrieves voicemails and e-mails left after hours specific to business licensing and responds to them in a timely manner.
• Provides notary services to City staff and the general public.
• Tracks and maintains current insurance certificates for Solid Waste Carriers, Tree Contractors and Tow Service Providers.
• Accepts bankruptcy notices and distributes to the appropriate departments.
• Maintains the bankruptcy filing list.

Benefits

• Full-time employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED