Licensing Specialist

DHRM•Virginia Beach, VA
•Remote

About The Position

The Virginia Department of Behavioral Health and Developmental Services is hiring two Licensing Specialists for the Eastern Region (Region V). The role provides regulatory technical assistance and conducts statute-mandated inspections and investigations of licensed developmental disability, mental health, and substance use disorder providers. The goal is to ensure that people receiving care and treatment receive services consistent with applicable state licensing regulations. The position monitors provider compliance by reviewing complaints and reports of serious incidents and conducting inspections and investigations. It also involves issuing and modifying licenses and reviewing requests to modify services. Based on reviews, the Licensing Specialist advises providers on regulatory compliance and the development and implementation of systemic corrective actions for areas of noncompliance. The Specialist may recommend licensing actions based on regulatory compliance. This is a field position based in the eastern part of Virginia, covering Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Western Tidewater, the Eastern Shore, and the Middle Peninsula. The position is approved for 100% telework, though staff must be available for onsite office meetings and special projects at the DBHDS Central Office in Richmond when requested. Frequent daytime travel and infrequent overnight travel are required. Applicants are strongly encouraged to live within 30–40 miles of the region. A valid, unrestricted driver’s license and an acceptable driving record under the Commonwealth’s Driver Safety Program are required.

Requirements

  • Understanding of clinical assessments and how they relate to service plan development and implementation.
  • Experience working with individuals with substance use disorders, mental health diagnoses, and/or developmental disabilities.
  • Administrative, management, and/or quality assurance experience with public and private service delivery systems.
  • Experience interpreting regulations and policies.
  • Ability to develop professional relationships to provide guidance and discuss potential concerns with providers.
  • Ability to communicate verbally and in writing with internal and external stakeholders.
  • Valid, unrestricted driver’s license and an acceptable driving record in accordance with the Commonwealth’s Driver Safety Program.

Nice To Haves

  • Regulatory experience.

Responsibilities

  • Provide regulatory technical assistance to licensed developmental disability, mental health, and substance use disorder providers.
  • Conduct statute-mandated inspections and investigations of licensed providers.
  • Review complaints and reports of serious incidents to monitor provider compliance.
  • Issue and modify licenses and review requests to modify services.
  • Advise providers on how to comply with applicable regulations.
  • Advise providers on developing and implementing systemic corrective actions for areas of noncompliance.
  • Recommend licensing actions based on regulatory compliance.
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