Licensing Specialist - Mesa, AZ

A New Leaf•Mesa, AZ

13h•Hybrid

About The Position

A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—guide us in creating meaningful, lasting impacts in the communities we serve. The Licensing Specialist supports the recruitment, training, certification, and ongoing compliance of foster, therapeutic foster care (HCTC), and adoptive families. This position works directly with families and internal teams to ensure licensing standards are met, documentation is accurate, and families receive guidance through the certification and adoption processes. The role also supports Child and Family Team collaboration, training delivery, and regulatory compliance.

Requirements

High School Diploma or GED required.
One year of experience in foster care, adoption services, or related human services field
Experience working with youth and families from diverse backgrounds
Strong documentation, organizational, and communication skills
Must Be At Least 21 Years of Age
Class One Fingerprint Clearance Card
Central Registry Background Check
Drug Screening
CPR/First Aid Certification
Valid Unrestricted Driver’s License
Current Auto Liability Insurance
39 Month Motor Vehicle Record
Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.
As a mandated reporter under Arizona statute A.R.S. § 13-3620, you are required to immediately report any suspected abuse or neglect of a minor to your Supervisor, Manager, Director, Clinical Director, or Chief Officer, who will assist in making the appropriate report to authorities.

Nice To Haves

Bachelor’s Degree in Behavioral Health, Social Work, Human Services, or related field preferred.
Experience conducting home studies or working with licensing or certification processes preferred

Responsibilities

Complete state-required licensing processes for HCTC providers, foster parents, and adoptive families in accordance with Article 58 and agency standards
Conduct foster, adoptive, and conversion home studies and prepare certification documentation
Maintain accurate demographic, licensing, and case documentation in required systems, including DES Quick Connect
Track renewals, corrective actions, and ongoing compliance of licensed families
Assure compliance of each foster provider with agency policies and state licensing requirements
Manage communication and certification processes with county courts, licensing entities, and applicants
Provide support and guidance to families throughout the foster care and adoption process
Coordinate services with families and community providers to support placement stability
Complete required certifications to train HCTC providers in PS-MAPP, Advanced Trainings, HCTC Curriculum, ACYCY Discipline Policy, and additional required trainings
Facilitate training sessions for foster and adoptive families as assigned
Assist supervisor in orienting and supporting staff when requested
Utilize best practice guidelines when participating in Child and Family Team (CFT) planning
Access community resources to support family needs
Attend court hearings and external meetings as required within scope of practice
Participate in on-call rotations as required by program needs
Support utilization management and program improvement initiatives
Assist in identifying barriers and contributing to system improvements
Complete case documentation and agency paperwork accurately and within required timeframes
Recognize common symptoms of mental health disorders, substance use concerns, and medication considerations to support appropriate referrals
Drive a personal or agency vehicle to conduct program business
Perform other duties as assigned