VISTA - Licensing Specialist
About The Position
This critical role helps obtain licensing for medical professionals to meet our client needs. The Licensing Specialist will manage work to tight deadlines, while maintaining both speed and accuracy. They will gather data and conduct on-line research of required information for medical professionals applying for new state licenses. The role requires maintaining excellent relationships with licensing boards and ensuring that details involved in completing licensure are accomplished according to team guidelines in an efficient, proactive manner. The specialist will provide excellent customer service via verbal and written correspondence, provide backup to all members of the team as necessary, and provide consistent and thorough updates on the licensing process to medical professionals and internal sales teams. Work will be prioritized using an internal software application, and all activities will be recorded with complete and accurate records. Non-essential duties include assisting with special projects and performing other duties as assigned.
Requirements
- A minimum of a high school diploma.
- Proficient Microsoft Office Suite and ability to learn proprietary software.
- Ability and willingness to cover interim staffing gaps.
- Willingness to expand working knowledge of the locum tenens business and stay informed about market and competitive issues through research and professional networking.
- Willingness to take classes and participate in learning opportunities, both within and outside the company.
- Ability to seek opportunities for different and innovative approaches to addressing problems and opportunities.
- Ability to make critical decisions while following company procedures.
- Is positive, approachable, and a professional representative of VISTA Staffing Solutions.
- Ability to take direction and perform tasks efficiently and in a timely manner.
- Ability to perform work accurately and thoroughly.
- Ability to adapt to change in the workplace.
- Ability to communicate effectively with others both verbally and in writing.
- Ability to understand and meet performance metrics as outlined.
- Ability to pay attention to the minute details of a project or task.
- Possessing the trait of being organized or following a systematic method of performing a task.
- Ability to utilize the available time to organize and complete work within given deadlines.
Nice To Haves
- Associates degree or Bachelor’s degree preferred.
- A minimum of 2 years of experience in customer service preferred.
Responsibilities
- Manage work to tight deadlines, while maintaining both speed and accuracy.
- Gather data and conduct on-line research of required information for medical professionals applying for new state licenses.
- Maintain excellent relationships with licensing boards.
- Ensure that details involved in completing licensure are accomplished according to team guidelines in an efficient, proactive manner.
- Provide excellent customer service via verbal and written correspondence.
- Provide backup to all members of the team as necessary.
- Provide consistent and thorough updates on licensing process to medical professionals and internal sales teams.
- Prioritize work using internal software application.
- Maintain complete and accurate records of all activities.
- Assists with special projects as directed.
- Performs other duties as assigned.
Benefits
- health
- dental
- vision
- FSA/HSA
- company-paid life insurance
- 401K with discretionary match
- paid time off
- paid parental leave
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
