Licensing Specialist (Paralegal)

Apex Service PartnersBallwin, MO

About The Position

Apex Services Partners is a leading provider of HVAC, Plumbing, and Electrical services, committed to delivering exceptional service and innovative solutions to our customers. We are seeking a detail-oriented and motivated Paralegal / Licensing Specialist to support our People Operations team across our Midwest locations. The Paralegal / Licensing Specialist plays a key role in supporting People Operations by managing and coordinating aspects of general liability, auto liability, employment-related claims, and lease administration. This position also oversees the tracking, renewal, and compliance of occupational, contractor, and state-level licenses. The ideal candidate is organized, proactive, and able to navigate legal, insurance, and compliance processes with professionalism and discretion.

Requirements

  • Associate’s or Bachelor’s degree in Paralegal Studies, Business Administration, or a related field
  • 1+ year of experience in legal support, insurance coordination, HR compliance, or a related role
  • Working knowledge of general liability, auto liability, workers’ compensation, and employment law concepts
  • Strong organizational, communication, and follow-up skills
  • Demonstrated ability to handle confidential information with discretion and professionalism

Nice To Haves

  • Paralegal certification preferred

Responsibilities

  • Manage the general liability process in partnership with General Managers
  • Assist with the intake, documentation, and coordination of claims, including general liability, auto, and employment-related matters
  • Serve as a liaison with insurance carriers, adjusters, legal counsel, and internal stakeholders to ensure timely and accurate claim resolution
  • Maintain complete and well-organized records of all claims and related correspondence
  • Track, monitor, and manage renewal schedules for occupational, contractor, and state licenses
  • Ensure licenses remain current and compliant with all applicable local, state, and federal regulations
  • Coordinate with internal departments and external agencies to address and resolve licensing issues
  • Prepare and review legal documents, correspondence, and reports related to claims and licensing
  • Support the HR Director with subpoenas, EEOC inquiries, and other employment-related legal matters
  • Manage and track lease terms and agreements across Midwest locations
  • Maintain strict confidentiality and ensure secure handling of sensitive information
  • Generate routine and ad hoc reports related to claim status, trends, and compliance metrics
  • Assist with audits and internal reviews involving insurance, licensing, and legal documentation
  • Act as a liaison among HR, legal, operations teams, and external partners
  • Provide guidance and support to internal teams on claims procedures and licensing requirements as needed
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