Licensing & Registration Technician I

State of Maryland•Wicomico, MD

13d•Onsite

About The Position

This is an entry-level position in Public Services, which serves as the front-line connection between the Department of Natural Resources and its constituency. Public Services is responsible for sport hunting and fishing license sales, vessel registration, titling and excise tax collection, commercial tidal fish license renewals and transfers, the issuance of off-road vehicle permits, and the licensing and monitoring of boat dealers and sport license agents. Licensing and Registration Technicians provide customer assistance in person, by phone, mail, and email relating to the processing of recreational hunting and fishing licenses, commercial fishing licenses, vessel registration including titling and excise tax collection, and other available products.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Three years of bookkeeping or non-professional accounting or customer service related work.
Customer service related work may include experience in public contact areas, such as wholesale or retail sales.
Possession of a motor vehicle operator’s license valid in the State of Maryland.

Nice To Haves

Experience involving titling and registering boats.
Experience issuing hunting and fishing licenses and permits.

Responsibilities

Provide customer assistance in person, by phone, mail, and email relating to the processing of recreational hunting and fishing licenses, commercial fishing licenses, vessel registration including titling and excise tax collection, and other available products.