Licensing Examiner (part-time)

State of Oklahoma•Lawton, OK

6d•Onsite

About The Position

Licensing Examiners perform responsible work to determine applicants’ eligibility for driver’s licenses and state identification cards in compliance with state and federal regulations. They interview applicants, verify documents and identity, conduct visual, written, road and other examinations, and inspect vehicles. They take required actions to issue or deny driving privileges or establish and issue state identification at designated locations throughout an assigned district. The position is part-time, limited to a maximum of 24 hours per work week and 999 hours per year. The schedule and work location may vary according to agency needs; occasional travel may be required.

Requirements

Preferred minimum qualifications: a bachelor’s degree in any field, four years of technical clerical office work, or an equivalent combination of education and experience.
Knowledge of state and federal laws governing driving privileges, physical requirements, exemptions, and driver’s license issuance.
Knowledge of commercial vehicle types, related safety and operating equipment, licensing requirements, driver’s license types, and interviewing principles and practices.
Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; and administer written and performance tests.
Ability to authenticate identification documents to verify that an individual is legally within the United States and Oklahoma.
Ability to communicate effectively, operate computers, and touch type.
Possession and maintenance of a valid Oklahoma Driver License.
Willingness and ability to perform job-related travel; reliable transportation may be required for local travel.
Schedule flexibility may be required, including early or late shifts, weekends, and occasional overtime; Saturday work may be required based on agency needs.

Nice To Haves

Previous customer service experience.
Familiarity with DMV processes and procedures.
Typing proficiency of at least 50 words per minute with minimal errors.

Responsibilities

Interview applicants to identify the license or identification they need, inspect and verify qualifying documents, verify identity, and determine eligibility.
Explain why applications cannot be accepted and describe procedures to resolve disqualifying issues; provide expert testimony concerning medical disqualifications.
Evaluate applicants’ medical, physical, or mental information against state and federal standards; determine waiver or restriction requirements and explain waiver or further-evaluation procedures.
Conduct safety inspections of vehicles, buses, and commercial vehicles used for testing, and test operators’ knowledge and ability to operate required systems and equipment safely.
Administer vision, written, pre-trip, and skills tests as appropriate; assess performance, identify needed improvement, and advise applicants.
Establish driver’s license records and protect the confidentiality and security of information in accordance with state and federal laws.
Assist the Legal Division, upon request, in gathering evidence for potential legal action involving fraudulent applications.
Respond to inquiries from motor license agents, provide information about laws and procedures to law enforcement agencies and the public, and recommend changes to driver’s license laws, policies, and procedures.
Conduct formal and informal interviews and hearings concerning suspensions, revocations, restrictions, modified driving privileges, temporary licenses, and related matters; review relevant reports and information, make decisions, issue orders or temporary licenses, and complete required documents.
Perform other duties as assigned.