Licensing Coordinator - Office Of Communications and Marketing - UTK

University of Tennessee•Knoxville, TN

3d•Onsite

About The Position

The Office of Communications and Marketing at the University of Tennessee, Knoxville, seeks applications for the position of licensing coordinator on the Trademark & Licensing team. This position supports the university's trademark licensing program by reviewing branded product requests, managing approvals, assisting campus partners, and ensuring compliance with university brand standards. The Licensing Coordinator supports the Office of Brand Partnerships and Licensing by serving as a key resource for university trademark licensing and brand management. This position works closely with campus departments, student organizations, licensees, and external partners to facilitate the approval of branded products, ensure compliance with university licensing standards, and promote proper use of the university's trademarks. The Licensing Coordinator also provides outstanding customer service while helping protect and strengthen the university's brand.

Requirements

Bachelor’s degree in Business, Marketing, Graphic Design, Sport Management, or a related field
At least two years of professional experience in a university trademark licensing program, retail operation, and/or athletic program environment
Exceptional customer service and interpersonal skills
Excellent written and verbal communication skills
Knowledge of graphic arts, brand management, and trademark or intellectual property principles
Ability to interpret and consistently apply university policies and brand standards
Ability to evaluate non-routine requests and exercise sound independent judgment
Ability to build collaborative relationships with internal and external stakeholders
Ability to quickly learn and effectively use technology systems
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Responsibilities

Review and approve internal requests for university-branded promotional products through the licensing management system
Manage artwork approvals, providing feedback to ensure compliance with university branding and licensing requirements
Generate and review licensing sales and royalty reports
Collaborate with licensing leadership, athletics, and licensed vendors to resolve issues and improve the licensing experience
Serve as a subject matter expert on university trademark and licensing standards by providing guidance to campus departments, student organizations, and external partners
Respond to licensing inquiries and assist customers in identifying approved vendors for branded merchandise
Manage the Community Connect Crafter Program, including reviewing and processing local crafter agreements
Serve as the primary contact for general licensing inquiries received by phone and email
Draft and distribute one-time licensing agreements, memorial requests, cake requests, and related licensing documentation
Monitor local retail for potential trademark infringement in collaboration with the licensing team
Manage the @Vol_Gear social media accounts to promote licensed retailers and university-branded merchandise