Licensing, Contracting, and Commissions Coordinator

American Life Financial Partners, LLC.•Lincoln, NE

1d•$0 - $24•Onsite

About The Position

American Life Financial Partners, LLC, a rapidly growing financial services holding company, seeks a customer service-focused, hands-on, and energetic team player to join us as a Licensing, Contracting, and Commissions Coordinator. We operate as a modern insurance-holding company focused on long-term growth. We aim to foster and cultivate our relationships to sell and administer annuity products through third-party independent marketing organizations (IMOs). The Licensing, Contracting, and Commissions Coordinator is responsible for providing effective customer service for all clients and agents by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department.

Requirements

High School Diploma
2 years of customer service
1 year experience in data entry, licensing or contracting or other closely related role or 6 months internal experience.
Must have basic knowledge in Excel and Microsoft Suite
Familiar with workflow management systems
Ability to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

Degree in a related field is a plus
Experience in the Insurance industry is preferred
Basic understanding of insurance products, commission structures, and regulatory requirements.

Responsibilities

Serve as the primary point of contact for agent licensing, contracting, and commission inquiries through phone and email.
Process agent licensing, appointments, and contracting activities, ensuring required documentation is complete, accurate, and submitted timely.
Maintain agent records and monitor licensing and contract renewals to ensure ongoing compliance.
Assist with onboarding new agents, including background checks, training requirements, and carrier appointments.
Support commission administration by processing agent payment updates, reviewing commission transactions, and assisting with payment accuracy.
Research and resolve licensing, contracting, and commission-related issues in collaboration with agents, agencies, carriers, and internal teams.
Analyze and reconcile records, reports, and debit balances while maintaining accurate documentation.
Prepare reports and monitor data to identify trends, discrepancies, and opportunities for process improvement.
Ensure compliance with company policies, carrier requirements, and applicable regulatory standards.
Participate in the development and improvement of departmental processes, procedures, and workflows.