Licensing Associate

Preparing for the Future•Indianapolis, IN

9d•Hybrid

About The Position

The Licensing Associate helps maintain standards for producers in the field by conducting initial reviews of contracting applications and supporting documentation to determine whether producers are eligible to partner with OneAmerica Financial. The role supports producer records and licensing processes while using internal resources, vendor tools, and state websites to follow regulatory guidelines. The selected candidate is expected to work in a hybrid arrangement in Indianapolis, Indiana, and may need to return to the office in California, Indiana, or Maine as business needs dictate or for team-building and collaboration.

Requirements

High school diploma required.
Associate degree preferred, or equivalent education and experience that provide an equivalent background.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and meet deadlines.
Excellent communication and customer service skills.
Experience in customer service, data entry, insurance, or licensing/compliance.

Nice To Haves

Associate degree.

Responsibilities

Request and review credit, criminal, regulatory, and license background reports based on contracting applications.
Analyze applications to identify adverse information and follow up with producers as needed.
Create and maintain producer records in the internal database and assign writing codes.
Organize and store applications, reports, communications, and other documentation.
Respond to inquiries through departmental call center and email inboxes.
Understand and support appointing and termination processes for individuals and business entities.
Use internal job aids, vendor tools, and state websites to ensure compliance with regulatory guidelines.