Licensing and Certification Evaluator

Commonwealth of Pennsylvania • Dauphin County, PA

5d • Hybrid

About The Position

This position evaluates applications for professional licensure and certification based on established laws, regulations, and State Board of Nursing policies. Work supports processes for both individual professionals and continuing education courses and providers. As a Licensing and Certification Evaluator, you will perform the following duties: Customer Service: Respond to and make phone calls as well as prepare both detailed and routine written correspondence to help applicants and licensees understand and meet requirements. Experience Verification: Research professional applicants’ advanced education and experience documentation to ensure course content, semester credits, job descriptions, and hours of experience are acceptable for eligibility determinations. Program Evaluation: Audit and review continuing education courses and the colleges and programs providing them to ensure established standards are met. Eligibility Determinations: Use specific guidelines to determine eligibility and approval for initial and reactivation licensure and certification. Information Requests: Research and respond specific and general inquiries about applications, Board requirements, and related matters. Records Management: Maintain official certification records and ensure complete and accurate licensure data is entered into system.

Requirements

• One year of experience as a Clerical Assistant 3 or Clerk Typist 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• One year of complex clerical experience
• Any equivalent combination of experience and training
• Meet the PA residency requirement
• Be able to perform essential job functions

Responsibilities

• Respond to and make phone calls as well as prepare both detailed and routine written correspondence to help applicants and licensees understand and meet requirements
• Research professional applicants’ advanced education and experience documentation to ensure course content, semester credits, job descriptions, and hours of experience are acceptable for eligibility determinations
• Audit and review continuing education courses and the colleges and programs providing them to ensure established standards are met
• Use specific guidelines to determine eligibility and approval for initial and reactivation licensure and certification
• Research and respond specific and general inquiries about applications, Board requirements, and related matters
• Maintain official certification records and ensure complete and accurate licensure data is entered into system

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed