Licensing and Appointment Technician

Starr InsurancePhiladelphia, PA

About The Position

The Producer Licensing and Appointment Technician supports Starr’s underwriting groups by managing all producer (broker) records to ensure accuracy and licensing requirements. This person will work with Starr employees and broker partners to ensure prompt resolution producer licensing and other matters to foster company growth.

Requirements

  • Minimum Bachelor’s degree preferred.
  • Commercial insurance industry experience (1-2 years) preferably with licensing and appointment knowledge
  • Very strong interpersonal/verbal communication skills and attention to detail
  • Good time management and organizational skills
  • Ability to work in a fast-paced team environment
  • Proficient with MS Office suite and Salesforce

Responsibilities

  • Review and resolve producer(broker)-related inquiries from all Starr business units, domestic and international
  • Maintain accurate external producer records
  • Process producer appointment and termination requests
  • Review and confirm insurance producer surplus lines license details
  • Provide customer service and support to existing Starr producer partners
  • Work with internal and external management to foster carrier/producer relationships
  • Work with internal legal resources to resolve producer compliance issues
  • Assist with the maintenance of procedural documents and training materials
  • Complete projects and perform other work as assigned by management to further department and corporate goals

Benefits

  • first class training and development opportunities
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