LICENSED URGENT WALK-IN MANAGER – BPSR

Neighborhood House AssociationSan Diego, CA
Onsite

About The Position

The Licensed Urgent Walk-In Manager provides clinical support and coordinates psychosocial screening and services for BPSR clients, and performs other related work including screening, assessment, referral, resource development, transition, and discharge planning. The Licensed Urgent Walk-In Manager supervises the Urgent Walk-In Department including Mental Health Clinicians, Peer Support Specialists, and Masters level interns.

Requirements

  • Master’s Degree from an accredited university
  • License mandatory and if not licensed, registration (Mandatory) with the California Board of Behavioral Sciences in one of the following: Marriage and Family Therapist (AMFT); or Clinical Social Worker (ACSW)
  • Must have their licensure within 6 months of hire-probation period.
  • A minimum of two years of progressively responsible experience in a substance use/mental health setting
  • Experience with motivational interviewing and different therapeutic approaches
  • Experience with mental health diagnoses
  • Experience working with Latino and African-American
  • Two years of leadership experienced preferred.
  • Must have a valid and active LCSW, LMFT, LPCC, PsyD or PhD license issued by the state of California.
  • Must be willing and able to use personal vehicle to transport clients.
  • A Valid Driver’s License with current California automobile insurance
  • A Valid Cardiopulmonary Resuscitation (CPR) Certification
  • A Valid Tuberculosis Blood (TB) test and maintained every four years
  • On occasion may require transportation of clients in personal vehicle.

Nice To Haves

  • Licensed LMFT or LCSW preferred
  • Bilingual in Spanish preferred.
  • Bilingual candidates will be required to pass a bilingual competency test prior to their hire date.

Responsibilities

  • Leads and coordinates urgent walk-in clinic and field services to include the assessment and screening for mental health and substance use disorder treatment programs;
  • Interviews and screens potential clients, completes initial screening assessments and provides warm handoff to referred for services ;
  • Performs necessary services and/or ensures that services or treatments are provided as directed by service;
  • Participates during on-call and weekend clinical rotation shifts;
  • Provides direct clinical care to clients as required;
  • Performs crisis intervention;
  • Documents client progress and performs various other administrative functions associated with the urgent walk-in component;
  • Serves as advocate for client with external agencies;
  • Acts as a resource and builds alliances with the internal care coordination team and external resources, assists in building referral partnerships, and makes appropriate referrals for necessary or requested services;
  • Participates in multidisciplinary treatment teams and coordinates care with other program staff;
  • Discusses client progress and/or problems with program staff and professionals and, when appropriate, recommends solutions within scope of responsibility and expertise;
  • Creates and maintains Urgent walk-in schedules and assigns coverage to staff, interns and/or volunteers;
  • Oversees the coordination of care and referral of clients to BPSR and/or SUD Treatment Program;
  • Supervises, train sand/or monitors work performance of assigned staff;
  • Completes all other duties as assigned.

Benefits

  • 15 Holidays Days
  • 401(K) Retirement 6% Match
  • Paid Vacation and Sick Leave
  • Tuition Reimbursement up $2,500
  • 2 Personal Days
  • Group Medical, Dental and Vision Insurance
  • Agency-Paid Life Insurance and Long-Term Disability Insurance
  • Live Well Program
  • 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
  • Health and Dependent Care Flexible Spending Account (FSAs)
  • Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
  • Free Employee Assistance Program (EAP)
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