Licensed Social Worker - El Paso, TX
About The Position
Optum is seeking a Licensed Social Worker to join its Optum Health Enterprise Clinical Services team in El Paso, Texas. The role serves as a key member of an interdisciplinary healthcare team, managing non-HCBS waiver member care to improve clinical outcomes, financial performance, and member satisfaction. Within the scope of licensure, the social worker oversees member cases, guides non-RN clinicians, and develops, monitors, and adjusts individualized care plans across the care continuum. This position follows a hybrid work-from-home model, with field visits as needed. The schedule is Monday through Friday, 8:00 AM to 5:00 PM MT, with no evenings, weekends, or holidays. The employee must reside in Texas and hold an unrestricted Texas license. Remote employees must follow UnitedHealth Group’s Telecommuter Policy.
Requirements
- Master’s degree in social work (MSW) and current Texas licensure as a Licensed Social Worker.
- At least 2 years of experience in community health, case management, or clinical care settings.
- Proficiency with Microsoft Word, Excel, and Outlook.
- Bilingual in Spanish.
- Dedicated home office space and access to install secure high-speed internet at home (Cable Broadband, DSL, or Fiber).
- Ability to travel within the assigned region; valid driver’s license and reliable transportation.
- Must reside in Texas and hold an unrestricted Texas license.
Nice To Haves
- Experience with the STAR + PLUS Texas Medicaid managed care program.
Responsibilities
- Conduct comprehensive assessments, by phone or in person, to identify physical, behavioral, and social needs.
- Develop, implement, and monitor individualized care plans in collaboration with members, families, and providers.
- Coordinate care for members with chronic conditions, disabilities, or high-risk complications.
- Facilitate referrals to social services, community resources, and support programs.
- Educate members and families about care options and available services.
- Serve as the primary point of contact for care coordination and advocate for member needs.
- Ensure timely documentation of assessments, care plans, and service delivery.
- Participate in interdisciplinary team meetings and support safe transitions of care.
- Oversee member cases within the scope of licensure and provide guidance to non-RN clinicians.
Benefits
- Competitive salary
- Flexible work models and paid time off
- Health insurance
- 401(k) matching and 401(k) contribution
- Family support and wellness resources
- Professional development
- Tuition reimbursement
- Dedicated learning time
- Mileage reimbursement
- Incentive and recognition programs
- Equity stock purchase
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
