Licensed Social Worker (LBSW/LMSW/LCSW) / LVN - Client Relations & LTC Insurance

Amada Senior Care • San Antonio, TX

14h

About The Position

Amada Senior Care is seeking a Licensed Social Worker or Licensed Vocational Nurse (LVN) to support its home care clients and grow its Long-Term Care Insurance (LTCi) Claims Management program in San Antonio, Texas. This position combines healthcare marketing and business development, LTC insurance claims management, and direct client services. The role is suited to someone who enjoys community outreach, building relationships with seniors and their families, and working outside a traditional clinical setting. No prior LTC insurance experience is required; training is provided on insurance benefits, claims management, and client acquisition.

The position includes developing referral relationships and promoting the LTCi Claims Management program, conducting in-home Start of Care and wellness visits, establishing and updating care plans, and coordinating services. The employee also supports clients and families through LTC insurance claims, completes relevant assessments and documentation within applicable licensure and carrier requirements, and works with internal team members to support quality care and client satisfaction.

The role offers a base salary of $60,000–$65,000 annually, depending on qualifications and experience, plus uncapped recurring commissions on personally acquired LTC Insurance Claims Management clients. Local travel is required for client and referral visits. The job is described as community-facing rather than traditional bedside nursing or exclusively office-based social work.

Requirements

• Active, unrestricted Texas Social Worker license (LBSW, LMSW, or LCSW) or Licensed Vocational Nurse (LVN) license.
• Excellent interpersonal and communication skills, with a friendly, outgoing, and professional demeanor.
• Self-motivation and comfort with marketing, networking, and developing new referral relationships.
• Strong organizational skills and ability to work independently.
• Valid driver's license, reliable transportation, and willingness to travel locally for client and referral visits.

Nice To Haves

• Two or more years of experience in home care, senior living, social work, nursing, case management, or a related healthcare field.
• Experience in healthcare marketing, business development, or referral relationship management.
• Experience conducting in-home assessments, care planning, and client wellness visits.
• Strong relationship-building skills and genuine interest in learning new services and developing business opportunities.

Responsibilities

• Promote and grow the LTCi Claims Management program through community outreach, networking, and referral relationship development.
• Build and maintain relationships with assisted living communities, skilled nursing facilities, healthcare professionals, and other referral partners.
• Educate prospective clients and families about LTC insurance benefits and claims management services, using provided training and resources to develop new clients.
• Conduct in-home Start of Care visits, establish and update care plans, and coordinate services for new home care clients.
• Perform routine client wellness, supervisory, and customer service visits to assess satisfaction, address concerns, and identify changing care needs.
• Complete client assessments and documentation to support LTC insurance claims and eligibility reviews, as permitted by professional licensure and carrier requirements.
• Assist clients and families with policy reviews, claim initiation, documentation, and follow-up throughout the LTC insurance claims process.
• Maintain positive relationships and timely communication with clients, families, and referral partners, and help resolve concerns.
• Collaborate with internal team members to support quality care, client satisfaction, and program growth.

Benefits

• Uncapped recurring commissions on new LTC Insurance Claims Management clients personally acquired.
• Comprehensive training on LTC insurance benefits, claims management, and client acquisition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed