Onsite Licensed Sales Counselor

KB Home•Buckeye, AZ

16d•Onsite

About The Position

KB Home is seeking a driven New Home Sales Counselor to help prospective buyers explore and purchase newly constructed residential homes. The role involves meeting with prospective buyers, explaining the benefits and features of KB Home communities, and closing sales while ensuring customer satisfaction. This position is based in the field at a community within the division; the location is to be determined. The counselor welcomes visitors, presents models and homes, answers questions, manages sales activity and buyer follow-up, and helps keep the community and its sales materials ready for customers. The role also involves prospect generation through networking and referrals, outreach to real estate brokers, and hosting community events. Candidates must hold a current local real estate license and be available for a flexible schedule that includes evenings, weekends, and holidays.

Requirements

High school degree or equivalent required.
Previous sales experience required.
Current local real estate license required.
Ability to connect with people and develop and maintain professional relationships.
Action-oriented approach and drive to bring sales to a successful close.
Customer-centric approach, seeking solutions from the customer's perspective.
Strong verbal and written communication skills, including the ability to communicate accurately and persuasively.
Ability to work in a team setting, consider others' ideas, and cooperate.
Ability to make quick and accurate decisions based on facts, data, and metrics.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Experience with customer relationship management software.
Flexible schedule availability, including evenings, weekends, and holidays.
Ability to complete the physical requirements of the job with or without reasonable accommodation.
Ability to stand or sit for extended periods and move about the work location.
Ability to drive or travel as needed between communities and hold a valid driver's license.
Ability to walk up and down stairs.
Ability to observe details at close range and communicate information so others understand.
Ability to transport and move up to 20 pounds.
Ability to work periodically in outdoor weather conditions.

Nice To Haves

Bachelor's degree preferred.
New home sales experience preferred.
Previous experience using social media to drive sales traffic strongly preferred.

Responsibilities

Welcome visitors and provide literature, point-of-sale information, and handouts.
Respond to customer requests for assistance or information.
Demonstrate models, homes, and home sites; discuss floor plans, general construction, and options.
Address sales objections and close sales while ensuring customer satisfaction.
Receive offers and refer financing questions to the preferred lender, KBHS.
Document sales transactions, follow up on loan applications, and monitor sales and cancellations.
Conduct weekly follow-up calls with buyers until their home closes.
Keep sales models and the community properly maintained and clean.
Keep marketing materials updated and ready for distribution.
Generate 50% of new prospects through networking, referrals, and effective follow-up.
Create and use competitive market analyses (CMAs) and other data-driven tools to sell homes.
Contact real estate brokers and conduct presentations to attract them to the communities.
Host grand openings and community events.
Conduct business professionally and ethically to reinforce goodwill and company profitability.