About The Position

Sycamores is partnering with the 988 mental health crisis hotline to support people experiencing mental health crises. The hotline provides initial phone support and triages calls to Sycamores Mobile Crisis Outreach Teams (MCOT) for in-person response. The MCOT responds 24 hours a day, 365 days a year, across flexible shifts and specified geographic areas. The Licensed Psychiatric Technician (LPT) responds in person to provide timely crisis stabilization, safety planning, assessment of danger to self or others, and follow-up support. The LPT evaluates safety in the field, including whether involuntary hospitalization is needed, and writes 51/50 holds as needed. Working from an MCOT van, the LPT co-responds with a Peer Support Specialist, leads care coordination, and collaborates with the 988 call center, police, sheriff, psychiatric hospitals, ambulance transport companies, and other care resources to coordinate services such as hospitals, ambulances, and housing. The role requires physical presence in the office during shifts when not in the field. The position works Thursday through Saturday, 4:30 p.m. to 3 a.m., for a 30-hour work week. Starting pay is $33.80–$36.58 per hour, based on prior work experience and educational background.

Requirements

  • Current California license as a Licensed Psychiatric Technician.
  • Maintain all required licenses and certifications as a condition of employment.
  • Valid California driver's license.
  • Acceptable driving record under agency policy.
  • Proof of auto insurance meeting minimum coverage requirements.
  • Ability to physically manage and/or de-escalate consumers or residents.
  • Ability to practice physical intervention for consumer safety according to training and policy.
  • Ability to operate a motor vehicle.
  • Satisfy pre-employment background check, drug screen, and health screen after receiving a conditional offer.

Nice To Haves

  • Two or more years of successful licensure and experience.
  • Department of Mental Health (DMH) experience.

Responsibilities

  • Respond in person to mental health crisis calls and provide timely support.
  • Provide crisis stabilization, safety planning, and assessment for danger to self or others.
  • Evaluate individuals in the field to determine safety needs, including whether involuntary hospitalization is required.
  • Write 51/50 holds as needed and provide follow-up support.
  • Lead care coordination and work with the MCOT Peer Support Specialist to coordinate resources such as hospitals, ambulances, and housing.
  • Collaborate with the 988 call center, police, sheriff, psychiatric hospitals, ambulance transport companies, and other partners.
  • Drive the agency MCOT van to calls and community locations, including driving with consumers.
  • Refuel the agency van as needed.
  • Attend and satisfactorily complete required agency and regulatory trainings.
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