Licensed Property & Casualty Insurance Sales Agent - Hybrid

TTEC•Tempe, AZ

10d•Hybrid

About The Position

TTEC is seeking a Licensed Property & Casualty Insurance Sales Agent to join their team in Tempe, AZ. This hybrid role focuses on pet insurance sales, where you will act as a trusted advocate, combining empathy with consultative sales to guide customers toward suitable coverage. Your responsibilities will include educating customers, recommending solutions, and resolving inquiries to provide peace of mind to families and their pets. You will adopt a needs-based approach, actively listening, explaining product features and benefits, and guiding customers through the application and enrollment process. Additionally, you will identify opportunities for upselling and cross-selling to maximize customer value.

Requirements

Active Property and Casualty Producer License
1–3 years in pet insurance, property and casualty insurance support and sales, or related roles
High school diploma or equivalent
Computer experience

Nice To Haves

Caring and supportive nature

Responsibilities

Initiate consultative sales calls to prospective and existing customers interested in pet insurance and offer products that fit their needs
Clearly explain coverage options, benefits, and key details so customers know exactly what they're choosing
Conduct needs assessments to identify suitable insurance plans and recommend additional or alternative coverage through upselling and cross‑selling when appropriate.
Guide customers through the application and enrollment process, ensuring information accuracy and regulatory compliance
Follow up with leads and customers and keep CRM records complete and current.
Remain informed about product offerings, industry developments, and regulatory changes to provide accurate information.