About The Position

TTEC is seeking a Licensed Property & Casualty Insurance Sales Agent to join their team in Tempe, AZ. This is a hybrid role where you will act as a trusted advocate for pet insurance, using empathy and consultative sales to help customers find the right coverage. You will educate customers, recommend solutions, and address questions to provide peace of mind to families and their pets. The role involves a needs-based approach, listening to customers, explaining product features and benefits, and guiding them through the application process. You will also identify opportunities for upselling and cross-selling to maximize customer value.

Requirements

  • Active Property and Casualty Producer License
  • 1–3 years in pet insurance, property and casualty insurance support and sales, or related roles
  • High school diploma or equivalent
  • Computer experience
  • Reliable internet access is needed

Nice To Haves

  • A caring and supportive nature

Responsibilities

  • Initiate consultative sales calls to prospective and existing customers interested in pet insurance and offer products that fit their needs
  • Clearly explain coverage options, benefits, and key details so customers know exactly what they're choosing
  • Conduct needs assessments to identify suitable insurance plans and recommend additional or alternative coverage through upselling and cross‑selling when appropriate.
  • Guide customers through the application and enrollment process, ensuring information accuracy and regulatory compliance
  • Follow up with leads and customers and keep CRM records complete and current.
  • Remain informed about product offerings, industry developments, and regulatory changes to provide accurate information.

Benefits

  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
  • Continuing education paid for by TTEC
  • Performance bonus opportunities
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