Licensed Property And Casualty Client Services
About The Position
Licensed Property and Casualty NON SALES role with operational bonuses. Maintaining industry leading service standards by providing prompt service and one call resolution. Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed. Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company. Most calls will be from current clients who have questions about their policy in regards to: Requested changes or updates to their accounts, Grow existing client relationships, Saving cancel requests, Setting up autopay, Timely entry of all inbound leads.
Requirements
- Licensed Property and Casualty
- NON SALES role
- Availability and dependability
Responsibilities
- Maintaining industry leading service standards by providing prompt service and one call resolution.
- Multitask between systems and job duties such as documentation, taking calls, following up on items as needed.
- Focus on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.
- Handle client inquiries regarding requested changes or updates to their accounts.
- Grow existing client relationships.
- Save cancel requests.
- Set up autopay.
- Timely entry of all inbound leads.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
