Licensed Practical Nurse

Kroger • Oak Ridge, TN

8d

About The Position

Under the day-to-day direction of the on-duty nurse practitioner or physician assistant, the Licensed Practical Nurse helps maximize patient flow through the clinic while providing a positive patient experience. The role performs administrative tasks, including electronic health record documentation, in accordance with company policy, and demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

The LPN supports clinic operations and patient care by assisting with screenings and provider-ordered procedures, managing registration and patient flow, documenting patient information, responding to questions and calls, and maintaining a clean, organized, survey-ready clinic. The position may also involve participating in off-site events and, for float staff, traveling to designated clinics within a specified geographic area.

Requirements

• High school diploma or GED.
• Any experience as an LPN or in a similar role.
• BLS Certification.
• Valid licensed practical nurse (LPN) licensure.
• Basic computer skills.
• Excellent administrative, communication, and organizational skills, with high attention to detail.
• Basic math skills, including counting, addition, and subtraction.
• Ability to work cooperatively in a fast-paced, team-based environment.
• Excellent customer service, organizational, and task-management skills.

Nice To Haves

• Previous experience in retail, customer service, or healthcare.
• Knowledge of infection control practices.

Responsibilities

• Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation.
• Conduct biometric screenings.
• Prepare and administer injections and immunizations prescribed by the provider on duty.
• Assist with cerumen removal and nebulizer therapy procedures as ordered by the provider on duty.
• Greet customers or potential patients in the front area or near the clinic.
• Answer questions while following HIPAA guidelines and consult the provider about questions concerning the scope of services.
• Use Patient Queue, Appointment Tool, and Patient Kiosk systems to manage waiting room flow.
• Complete patient registration according to best practices, including scanning insurance and government-issued identification, obtaining consent forms, and collecting payments and outstanding balances.
• Collect insurance information when applicable, collect payments, and log them in the EHR.
• Scan appropriate documents or alert the provider when documents require the provider's scanning.
• Escort patients to exam rooms and document their chief complaints, medical histories, and medication histories in the EHR.
• Obtain vital signs and patient history and enter the data in the EHR in designated clinics after completing competencies.
• Continue processing patients in the waiting area according to clinic flow.
• Guide waiting patients and potential patients on registration, wait times, available services, and payment methods.
• Answer phones, respond to questions, complete callbacks including lab reviews, and return calls as necessary.
• Clean and organize the clinic daily, including taking out trash, logging and putting away supply orders, cleaning floors under counters and around furniture, cleaning exam rooms after visits, and disinfecting equipment.
• Participate in and prepare for off-site events as needed.
• Prepare weekly supply orders for provider approval.
• Prepare packages, laboratory specimens, and mail for shipping.
• If assigned as a float, travel to designated clinics within a specified geographic area.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED