Licensed Practical Nurse, Heart Center of Acadiana Clinic

FMOLHS • Lafayette, LA

8d

About The Position

The LPN Clinic provides patient care following established standards and practices and assists physicians, nurses, and staff with the daily coordination of patient care and patient access. The role coordinates patient flow and schedules appointments, procedures, tests, and referrals. The LPN may serve as a preceptor for clinical staff and may lead and direct the work of others within the scope of practice. The position relies on guidelines, some experience, and judgment to complete tasks, and works under general supervision.

Requirements

• Graduate of an accredited LPN program.
• Current Louisiana LPN license.
• BLS certification.

Responsibilities

• Triage calls and determine appropriate medical decision-making, including whether to direct callers to the Emergency Department, STEP IN clinic, or a primary care provider.
• Demonstrate competency and accuracy in work tasks.
• Answer and route telephone calls courteously, document information accurately in the EMR, and take complete messages as needed.
• Help assess the medical and nursing care provided by self and others within the practice, identify areas for improvement, and communicate concerns to superiors.
• Use EMR triage protocols to guide appropriate patient care in accordance with policies and procedures.
• Take responsibility for improving technical, critical-thinking, and interpersonal skills as needed.
• Assist other office staff during absences or periods of heavy workload.
• Complete scheduled nursing duties accurately and on time without compromising quality.
• Use interpersonal and communication skills to support desired patient outcomes and satisfaction, maintaining honest and forthright behavior.
• Use internal and external resources to meet patient and family health care needs.
• Support quality patient care by identifying problems and assisting with assessment of patient health status.
• Plan and prioritize work time, assist others as needed, and use available time effectively.
• Communicate courteously and professionally with patients, visitors, and families.
• Follow corporate policies for fire and safety, hazardous-material handling when applicable, and infection control.
• Explain planned therapies, tests, and treatments to patients and, when needed, their family members.
• Assess situations, consider alternatives, and choose appropriate courses of action.
• Support the mission and values of STEP, participate in assigned committees, implement planned changes, and suggest improvements to office work and quality.
• Maintain a comfortable, orderly, safe, clean, and private patient-care environment.
• Participate in orientation of new office personnel as required.
• Maintain rapport and cooperation with office staff.
• Greet patients, family members, and visitors in a friendly, courteous, empathetic, and professional manner.
• Take on other responsibilities as needed by the organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed