Tele-Triage Licensed Practical Nurse - LPN
About The Position
Starting Point Nursing Services, an affiliate of BrightSpring Health Services, is seeking a Full Time Tele-Triage Licensed Practical Nurse (LPN) to join their fully remote team. This role involves providing on-call and triage services for an assigned population, developing and implementing care plans, assessing health status, and collaborating with operations LPNs. The Tele-Triage LPN will also complete chart reviews, monthly host home reviews, perform on-bound calling, and conduct data analysis in multiple systems. The ideal candidate will have remote triage and home health LPN experience and a compact state LPN licensure in the state of residence.
Requirements
- Degree/certification from an accredited school of Nursing
- At least one year of nursing experience
- Current licensure as a LPN (LPN) in the state of practice, which is current and remains in good standing.
- Must have an LPN compact license.
- Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders
Nice To Haves
- Remote Triage & Home Health LPN experience highly preferred
- One-year of home health experience preferred
Responsibilities
- Monitor assigned phone lines during service hours to ensure timely response for caller needs
- Triage all symptom-based calls and give recommendations according to the approved triage protocol
- Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care
- Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes
- Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations
- Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration
- Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing
- Complete/conduct assessment and reassessment of persons served as assigned
- Develop/update care plans and determine persons served needs and secure physicians orders as needed
- Communicate with beneficiaries primarily phone, text, online (web) chat, or email
- Ensure compliance with state/local/payer requirements through review of documentation
- Provide coaching and education related to the health and well-being of persons served
- Participate in performance improvement activities and maintain ongoing clinical knowledge through internal/external training programs
- Document above actions in Nurse’s Notes or Service Delivery Log
- Maintain time sheet log for weekly submission for productivity management to assigned supervisor
- Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening
- Notify designated leadership of operational concerns
- Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings)
Benefits
- Full Time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
