About The Position

This role involves providing skilled nursing care and administering medications to patients under the supervision of a Registered Nurse, as well as performing medical assistant duties. The position requires collaboration with an interdisciplinary team to ensure comprehensive patient care. Responsibilities include data collection, planning, implementation, and evaluation of patient care plans, administering medications, performing phlebotomy, and contributing to patient education. The Medical Assistant Certified component involves direct and indirect patient care, including vital signs, documentation, medication administration, and assisting with virtual health visits. The role also includes maintaining a safe environment, managing electronic health records, and potentially performing front desk workflows.

Requirements

  • Current Licensed Practical Nurse (LPN) from the state of employment or LPN applicant (required)
  • BLS Basic Life Support - American Heart Association (required)
  • ACLS Advanced Cardiac Life Support (may be required for specialty areas)
  • PALS Pediatric Advanced Life Support (may be required for specialty areas)
  • NRP Neonatal Resuscitation Program (may be required for specialty areas)
  • Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting Registered Medical Assistant (RMA); American Medical Technologists Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA) Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) Nationally Registered Certified Medical Assistant (NRCMA)
  • If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
  • BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
  • High School/GED (required)
  • Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)
  • In South Carolina (completion of one of the below is required): An accredited Medical assistant post-secondary education program, A Career and technical education health sciences program approved by the South Carolina Department of Education, A medical assisting program provided by a branch of the United States military, A Medical assisting United States Department of Labor approved Registered Apprenticeship program, A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepare and administer medications as directed by a physician.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Provide authorized prescription and drug refill information for pharmacies as directed by provider.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Perform routine laboratory tests and sample analyses.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
  • Strong oral and written communication skills
  • Ability to collaboratively work with patients, families, and teams within a high-volume environment.
  • Medical terminology
  • Attention to detail
  • Ability to multitask
  • Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)
  • Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Nice To Haves

  • Oncology experience a plus
  • 1 year of clinical patient care experience (e.g., PCT, CNA, LPN) in an acute care setting, long-term care facility, or physician practice (preferred)
  • EPIC Electronic Health Record (EHR) training (preferred)
  • Completion of Basic Arrhythmia class with passing grade on exam (required for Telemetry/Remote Telemetry units)
  • Completion of externship or clinical lab training (preferred)
  • 1 year of recent Medical Assisting experience (preferred)

Responsibilities

  • Under the direction of a Licensed Professional, participates in the nursing process to include data collection, planning, implementation, and evaluation of the patient’s plan of care accurately and in a timely manner while collaborating with other nurses and members of the healthcare team.
  • Gives direct nursing care and assists with care of the patient at the direction of a Registered Nurse, Licensed Physician, Physician Assistant, or Advanced Practice Nurse.
  • Contributes to the plan of care with input from patient/family and other members of the healthcare team.
  • Performs patient data collection and observation considering patient's age group, severity of condition/disease (including physical, psychosocial, cultural, environmental, self-care, and education needs), and coordination of resources and referrals.
  • Collect and document objective data, subjective data, and patient care including focused observations such as pain, pain relief, results of treatments, updates to plan of care, implementation, and evaluation of care following unit specific and hospital charting guidelines.
  • Implements patient care in a safe, knowledgeable, skillful, consistent, and continuous manner.
  • Administers ordered medications and treatments, within scope of care, prescribed by a Licensed Physician, Physician Assistant, or Nurse Practitioner using appropriate medical equipment as needed.
  • Performs phlebotomy services.
  • Contributes to the evaluation of the patient’s response to nursing interventions, involving the patient, family, significant others, or other members of the health care team appropriately; documents and communicates patient’s responses to appropriate members of the healthcare team.
  • Recognizes and reports significant changes in the patient's condition and contributes to plan of care revision based on ongoing evaluation.
  • Demonstrates sensitivity to the needs of a diverse patient population.
  • Adheres to the safety policies and procedures of the organization. Recognizes and reports potential safety issues.
  • Delegates delegable nursing tasks in accordance with the local State Board of Nursing Administrative Code.
  • Accepts accountability and responsibility for delivery of care for optimal patient outcomes.
  • Complies with all HIPPA and OSHA policies.
  • Practices infection control procedures.
  • May evaluate effectiveness of patient care and the processes for achieving positive patient outcomes.
  • Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
  • Identifies significant changes in patient condition through data collection and reports them to the provider.
  • Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
  • Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
  • Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
  • Show patients to examination rooms and prepare them for the physician.
  • Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
  • Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
  • Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
  • Documents in electronic medical records (EMR) accurately and appropriately.
  • Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.
  • May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
  • Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
  • Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, and short- and long-term disability
  • Tuition assistance, professional development and continuing education support
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