Licensed Practical Nurse (LPN) — Certified Medical Assistant (CMA) — Primary Care

Roper St. Francis Healthcare • Charleston, SC

1d • Onsite

About The Position

Under the direction of a Licensed Professional (e.g., Physician or Nurse Practitioner), the Licensed Practical Nurse (LPN) is responsible for the delivery of patient care utilizing the nursing process through data collection and assessment, identifying and determining the priority of patient’s problems/needs, and evaluating the process and outcome of nursing care. The LPN coordinates, provides, and directs patient teaching activities and coordinates the care provided by health team members. The LPN complies to all documentation standards within the scope of the Medical Assistant and the LPN role.

The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.

Requirements

• Current Licensed Practical Nurse (LPN) from the state of employment or LPN applicant (required)
• BLS certification is preferred upon hire and required within 30 days and/or prior to independent patient care
• EPIC Electronic Health Record (EHR) training (preferred)
• Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting Registered Medical Assistant (RMA); American Medical Technologists Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA) Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (NAHP) (not accepted in the state of South Carolina)
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
• BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
• High School/GED (required)
• Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)
• In South Carolina (completion of one of the below is required) An accredited Medical assistant post-secondary education program A Career and technical education health sciences program approved by the South Carolina Department of Education A medical assisting program provided by a branch of the United States military A Medical assisting United States Department of Labor approved Registered Apprenticeship program A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam
• Completion of externship or clinical lab training (preferred)
• 1 year of recent Medical Assisting experience (preferred)
• Take and document vital signs
• Room patients
• Monitor patient conditions during in-office treatment(s)
• Document patients’ medical records
• Administer medications/vaccinations within scope
• Inform medical professionals regarding patient conditions and care
• Manage patient messages and communications (e.g., in-basket, MyChart messages)
• Schedule tests and appointments
• Telephonic patient triage
• Attention to detail
• Acceptance of authority
• Critical thinking
• Communication with family members
• Collaboration
• Teamwork
• Conflict resolution
• Active listening
• Relationship building
• Time management skills
• Dependability
• Adaptability
• Flexibility
• Accountable
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Provide authorized prescription and drug refill information for pharmacies as directed by provider.
• Explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
• Strong oral and written communication skills
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.
• Medical terminology
• Attention to detail
• Ability to multitask
• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

Nice To Haves

• BLS certification is preferred upon hire and required within 30 days and/or prior to independent patient care
• EPIC Electronic Health Record (EHR) training (preferred)
• 1 year of clinical patient care experience (preferred)
• Completion of externship or clinical lab training (preferred)
• 1 year of recent Medical Assisting experience (preferred)

Responsibilities

• Analyzes the assessment data, evaluates patient's condition, and collaborates with the provider to develop and maintain the patient's plan of care.
• Provides education to patients, families, and staff members, in conjunction with other healthcare entities, under the direction of the provider or manager.
• Coordinates the care of the patient with other healthcare entities according to the patient's plan of care.
• Administers medications in a safe manner, which is consistent with the organizations policies and procedures as well as the state requirements with which they are licensed in.
• LPNs in a lead position serve as subject matter experts and clinical and professional mentors within the practice.
• Take and document vital signs
• Room patients
• Monitor patient conditions during in-office treatment(s)
• Document patients’ medical records
• Administer medications/vaccinations within scope
• Inform medical professionals regarding patient conditions and care
• Manage patient messages and communications (e.g., in-basket, MyChart messages)
• Schedule tests and appointments
• Telephonic patient triage
• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
• Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
• Documents in electronic medical records (EMR) accurately and appropriately.
• Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.
• May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
• Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED