Licensed Practical Nurse Case Manager

DePaul Community Resources•Roanoke, VA

1d•Hybrid

About The Position

The Licensed Practical Nurse Case Manager conducts routine follow-up assessments in the homes of individuals receiving care as defined by DMAS and VDH, and other regulatory agencies as needed and appropriate. This position requires travel to designated service locations and completion of home visits approximately two to three days per week, with non-travel days divided between office and remote work.

Requirements

A Licensed Practical Nurse in good standing through the Virginia Board of Nursing is required.
Proficient in MS Word, Excel, and electronic records systems.
Working knowledge of the principles of nursing and nursing skills, including, but not limited to, assessment (medical, psychological, etc.), care planning, medications, medical case management, provision of sound therapeutic practice, and building relationships while maintaining professional boundaries.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Verbal and written communication and body language that conveys information, ideas, or inquiries effectively and concisely, that purveys professional composure, emotional intelligence, thoughtfulness, patience, and respect amidst change, ambiguity, and within the daily trajectories of work.
Using standard office equipment such as telephone, calculator, printer, scanner, cellular phone, tablet, computer, postage machine, shredder.
Collecting and analyzing data.
Establishing supportive professional relationships with program staff and care providers/families to provide constructive feedback when necessary.
Managing multiple priorities and completing assignments on time, accurately, and with attention to detail.
Work collaboratively within a team environment and develop and maintain professional working relationships and appropriate boundaries with individuals served, coworkers, management, community partners, and business associates.
Communicate effectively in both oral and written form.
Make arithmetical computations and tabulations.
Operate a personal computer with a general understanding of MS Office Suites, virtual meeting software, the Internet, and department or program-specific software.
Develop objectives, evaluate effectiveness, and assess service plans and plans of care for individuals served.
Analyze and prepare concise and accurate documents, reports, and correspondence.
Effectively market the programs and services of the department.
Train others.
Assist with the general upkeep and cleaning of office areas and agency vehicles.
Demonstrated ability to build supportive professional relationships with individuals and families while maintaining professional boundaries and executing sound therapeutic practice.
Effectively work and consult with direct service staff and establish good working relationships with care providers/families, other community professionals, community service boards, and the general public.
Demonstrate the ability to interpret, understand, and implement complex policies and procedures based on changing statutes and regulations.
Must possess excellent problem-solving and organizational skills with the ability to prepare and write effective reports, maintain records, plan, prioritize, and organize work.
Must be able to accept the rights, responsibilities, and differences of others.
Must be able to work independently or as a team member; to work under deadlines and handle crises.
Exercise sound judgment and critical thinking in decision-making and solving various work-related situations.
Learn policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility.
Read and understand information and ideas presented in writing.
Demonstrate self-awareness, ongoing self-evaluation, and a commitment to being part of a diverse, equitable, respectful, and inclusive workplace where all people are valued.
Demonstrate professional composure in difficult and stressful situations.
Demonstrate the FIRST (fairness, integrity, respect, safety, trust) values in the daily trajectories of work.
Demonstrate professionalism regarding access to sensitive and confidential information related to employees, clients, and business records, with no disclosure to others without needing to know.

Nice To Haves

Previous experience doing home-based visits is preferred but not required.

Responsibilities

Serve as a resource to program staff pertaining to individuals’ medical needs.
Inspect and ensure personal care attendants abide by VDH and DMAS standards and guidelines of other pertinent regulatory agencies as applicable, program policies and procedures, Human Rights, and compliance with the individualized plan of care.
Conduct observational assessments during 90-day home visits to assess individuals’ health & safety needs (e.g., psychosocial, nutritional, medical, education, physical injuries, etc.), and as requested by the Director, Manager, or RN Case Management Supervisor.
Complete required annual training(s) and participate in ongoing professional training and development to maintain up-to-date certification (CPR/First Aid) to assist service locations.
Inform appropriate parties, including the immediate supervisor, CSB Support Coordinator, Care Coordinator, and guardian, of significant events concerning the individual, such as, but not limited to, suspected abuse/neglect or serious incidents.
Participates in staff and regular supervision meetings, follows through on suggestions, and maintains a positive work environment with all involved parties, including providers, parents, coworkers, referral agencies, community providers, all staff, and providers across DCR service locations.