Licensed Practical Nurse Case Manager

DePaul Community Resources•Roanoke, VA

20h•Hybrid

About The Position

DePaul is hiring a full-time Licensed Practical Nurse (LPN) Case Manager for its Roanoke, Virginia location. The position has a 37.5-hour workweek and is eligible for a hybrid arrangement combining remote work with required on-site attendance. The employee conducts routine follow-up assessments in the homes of people receiving care, as defined by DMAS, VDH, and other applicable regulatory agencies. The role requires travel to designated service locations and home visits approximately two to three days per week; non-travel days are divided between office and remote work. The position reports directly to the Registered Nurse Case Management Supervisor. The LPN Case Manager supports program staff with individuals’ medical needs, monitors personal care attendants’ compliance with applicable regulations and care plans, and conducts observational assessments during 90-day home visits. Assessments address health and safety needs, including psychosocial, nutritional, medical, educational, and physical-injury concerns. The employee communicates significant events to appropriate parties, participates in staff and supervision meetings, and completes required training to maintain current CPR/First Aid certification. Work time is divided among field visits, office work, and remote work. Work is generally performed on weekdays, though daily hours vary. The role involves frequent interruptions, varying noise levels, exposure to different living situations and lifestyles, and potentially highly emotional situations that require verbal skills to resolve interpersonal matters. Driving to various locations is required, and public transportation may not be available. Compensation is $29.05–$31.05 per hour, depending on qualifications and experience.

Requirements

Active Licensed Practical Nurse license in good standing through the Virginia Board of Nursing.
Proficiency in Microsoft Word, Excel, and electronic records systems.
Working knowledge of nursing principles and skills, including assessment, care planning, medications, medical case management, therapeutic practice, and professional relationship boundaries.
Knowledge of office and records administration, English composition and grammar, and applicable DePaul policies and procedures and VDH, DMAS, and other regulatory requirements.
Ability to use Microsoft Office applications, virtual meeting software, the internet, and department- or program-specific software.
Ability to communicate effectively in oral and written form, listen attentively, analyze information, make arithmetical computations, and prepare reports and records.
Ability to establish professional relationships and work effectively with individuals and families, care providers, direct service staff, community professionals, and the public.
Ability to interpret and implement complex policies and procedures as statutes and regulations change.
Excellent problem-solving and organizational skills, including the ability to plan, prioritize, and organize work.
Ability to accept others’ rights, responsibilities, and differences; work independently or as part of a team; meet deadlines; and handle crises.
Demonstrate professional composure in difficult or stressful situations, self-awareness, ongoing self-evaluation, and commitment to an inclusive workplace and the FIRST values: fairness, integrity, respect, safety, and trust.
Maintain confidentiality of sensitive employee, client, and business information.
Meet the position’s physical requirements, including walking, sitting, and bending or stooping for up to two-thirds of the time; lifting, pushing, or pulling up to 20 pounds; climbing stairs and ramps; and driving to various locations.
After a conditional offer, may be required to provide a qualifying DMV driving record, pass drug and alcohol screening, provide TB screening documentation, and complete criminal and child protective services background checks. Applicants must not have a barrier crime conviction or a founded disposition of child abuse or neglect.

Nice To Haves

Previous experience conducting home-based visits is preferred but not required.

Responsibilities

Serve as a resource to program staff regarding individuals’ medical needs.
Inspect and ensure personal care attendants follow VDH and DMAS standards, applicable regulatory guidance, program policies and procedures, Human Rights requirements, and individualized plans of care.
Conduct observational assessments during 90-day home visits to assess individuals’ health and safety needs, including psychosocial, nutritional, medical, educational, and physical-injury concerns, and complete additional assessments as requested by management or the RN Case Management Supervisor.
Complete required annual training and participate in ongoing professional development to maintain current CPR/First Aid certification.
Report significant events concerning individuals to appropriate parties, including the immediate supervisor, CSB Support Coordinator, Care Coordinator, and guardian.
Participate in staff and regular supervision meetings, follow through on suggestions, and maintain a positive work environment with providers, families, coworkers, referral agencies, community providers, and staff across DCR service locations.
Collect and analyze data; assess service plans and plans of care; and prepare concise, accurate documents, reports, and correspondence.
Establish supportive professional relationships with program staff, care providers, families, individuals served, and community professionals while maintaining appropriate professional boundaries.
Manage multiple priorities and complete assignments accurately, on time, and with attention to detail.
Work independently or collaboratively, meet deadlines, and handle crises using sound judgment and critical thinking.
Assist with general upkeep and cleaning of office areas and agency vehicles.
Train others and effectively market department programs and services.