Licensed Practical Nurse Case Manager

DePaul Community Resources•Roanoke, VA
•$29 - $31•Hybrid

About The Position

DePaul is seeking a full-time Licensed Practical Nurse (LPN) Case Manager in Roanoke, Virginia. The position has a 37.5-hour workweek and is eligible for a hybrid arrangement involving both remote work and required on-site attendance. The employee conducts routine follow-up assessments in the homes of individuals receiving care, as defined by DMAS, VDH, and other applicable regulatory agencies. The role requires travel to designated service locations and approximately two to three days of home visits each week; non-travel days are divided between office and remote work. The LPN Case Manager reports directly to the Registered Nurse Case Management Supervisor. The role provides medical-needs support to program staff, checks that personal care attendants and services comply with applicable standards and the individual's plan of care, and conducts observational assessments during 90-day home visits. Assessments may cover health and safety needs, including psychosocial, nutritional, medical, educational, and physical-injury concerns. The employee reports significant events to appropriate parties, participates in staff and supervision meetings, and maintains constructive working relationships with staff, families, providers, and community partners. The position also requires annual and ongoing professional training and maintaining current CPR/First Aid certification. Work is divided among field locations, offices, and remote work. The employee generally works regularly during weekdays, though daily hours vary. The work may involve emotionally difficult situations, varied living environments, frequent interruptions, and changing noise levels. Driving to various locations is required, approximately 40% of the time. Physical activities include walking, sitting, and bending or stooping for up to two-thirds of the time; lifting, pushing, or pulling up to 20 pounds; climbing stairs and ramps; and using equipment requiring finger dexterity and effective sight and hearing. Additional post-offer screenings or records may be required, including driving-record review, drug and alcohol screening, TB documentation, and criminal and child-protective-services background reports.

Requirements

  • Licensed Practical Nurse in good standing through the Virginia Board of Nursing.
  • Demonstrated working knowledge of nursing principles and skills, including assessment, care planning, medications, medical case management, therapeutic practice, and professional boundaries.
  • Proficiency in Microsoft Word, Excel, and electronic records systems.
  • Knowledge of office and records administration; English language, spelling, composition, and grammar; Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and SharePoint; and virtual meeting applications such as Zoom and Teams.
  • Ability to use standard office equipment, including a telephone, calculator, printer, scanner, cellular phone, tablet, computer, postage machine, and shredder.
  • Ability to communicate effectively orally and in writing; listen attentively; prepare reports and correspondence; and understand written information.
  • Ability to collect and analyze data, make arithmetic computations and tabulations, and prepare and maintain accurate records.
  • Ability to manage multiple priorities, plan and organize work, meet deadlines, and maintain attention to detail.
  • Ability to build supportive professional relationships while maintaining boundaries and to work effectively with individuals, families, staff, community professionals, community service boards, and the public.
  • Ability to interpret and implement complex policies and procedures and learn applicable organizational, professional, regulatory, and legal requirements.
  • Ability to work independently or as a team member, handle deadlines and crises, and exercise sound judgment and critical thinking.
  • Ability to accept the rights, responsibilities, and differences of others.
  • Ability to travel to service locations and drive approximately 40% of the time; a current DMV driving record meeting insurer guidelines may be required after a conditional offer.
  • After a conditional offer, may be required to provide satisfactory drug and alcohol screening results, TB documentation, and criminal and child protective services background reports; applicants must have no barrier-crime conviction and no founded child-abuse or neglect disposition.
  • Ability to meet the stated physical demands, with or without reasonable accommodation.

Nice To Haves

  • Previous experience conducting home-based visits is preferred but not required.

Responsibilities

  • Serve as a resource to program staff regarding individuals' medical needs.
  • Inspect and ensure personal care attendants follow VDH and DMAS standards and other applicable regulatory requirements, program policies and procedures, Human Rights requirements, and individualized plans of care.
  • Conduct observational assessments during 90-day home visits to assess individuals' health and safety needs, including psychosocial, nutritional, medical, educational, and physical-injury needs; conduct additional assessments when requested by the Director, Manager, or RN Case Management Supervisor.
  • Complete required annual training and participate in ongoing professional training and development to maintain current CPR/First Aid certification.
  • Inform appropriate parties, including the immediate supervisor, CSB Support Coordinator, Care Coordinator, and guardian, of significant events concerning individuals, including suspected abuse or neglect and serious incidents.
  • Participate in staff and regular supervision meetings and follow through on suggestions.
  • Maintain a positive and professional work environment with providers, parents, coworkers, referral agencies, community providers, and staff across DCR service locations.
  • Travel to designated service locations and conduct home visits approximately two to three days per week.
  • Assess service plans and plans of care, collect and analyze data, and prepare concise, accurate documents, reports, records, and correspondence.
  • Establish supportive professional relationships with program staff, individuals served, families, care providers, and community professionals while maintaining professional boundaries.
  • Work independently or as part of a team, manage competing priorities and deadlines, and use sound judgment and critical thinking in work-related situations.
  • Assist with general upkeep and cleaning of office areas and agency vehicles.
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